Biomedical Field Service Engineer II - Seattle, WA

Biomedical Field Service Engineer II - Seattle, WA Location: 98101 Seattle 07.04.2026 Draeger, Inc. Business Unit: Draeger, Inc., Job-ID: 1134 Location: Seattle Function: Service Work Location: Field Service Employment Type: Permanent We are seeking an experienced biomedical technician who provides direct technical field service support for medical equipment at the customer site, including installation, maintenance, repair and technical support. This position is remote (not reporting to a Draeger facility) and serves customers on site within a given radius of the greater Seattle, WA area. You must live in the greater Seattle, WA area. The company provides a vehicle for this role with personal use allowed. Schedule and perform routine periodic manufacturer’s certification on medical equipment at customer locations (Hospitals, Surgical Centers, etc.) in accordance with service contract and company procedures and standards. Evaluate, diagnose and repair malfunctioning equipment in response to service calls. Be on‑call outside of normal working hours to provide emergency service. May provide service via telephone communication. Install new equipment and provide technical support for upgrades and other special service programs. Promote customer satisfaction through proactive, professional communication with the Customer. Use company‑supplied laptop to access service dispatch and customer information; document service work performance; extract equipment documentation and diagnostic information; place inventory and parts orders, and perform other electronic data communications and transfers as required to effectively perform job responsibilities. Manage dispatches and time effectively and efficiently to drive high‑impact services to Draeger customers. Support service sales function as needed, e.g., assist with service program communications, communicate and assist with development of legitimate service program leads. Provide information and feedback to Technical Support and Factory for problem identification and resolution. Perform other duties as needed and assigned. Education: Associates Degree in Electronics, Biomedical Engineering or related discipline, or equivalent combination of education & experience. Qualifications: Minimum of 2 years of experience in a technical service capacity requiring electronics/biomedical training. Minimum of 1 year of customer or field service experience. Strong customer communication skills are necessary for daily customer interaction. Previous field service experience preferred. Previous computer networking experience preferred. A newly hired individual may be classified as a Technical Service Specialist provided that they have a minimum of four years biomedical or field service experience with medical devices and meet the “Special Training or Competence” criteria below. Must have good communication skills and be able to effectively articulate and communicate company and product information to internal and external customers. Must be able to read and understand schematics and other diagrams for repairing, troubleshooting and maintaining Draeger equipment, and comprehend technical problems presented to render an effective solution. Must be proficient in the use of PC applications including MS Office suite, and able to use or learn other applications as business dictates. Demonstrates aptitude for learning new technologies. Must have a valid driver’s license and acceptable driving record. Must be able to travel within territory and be willing to travel outside of territory when needed. Possesses and maintains expert level support for all modalities for which training has been provided. Demonstrates initiative and is results oriented. Compensation: The targeted pay range for this position is typically between $34.00-$40.00 per hour. This position is eligible for overtime pay. Benefits: Medical, dental, and vision insurance Life, short- and long-term disability coverage 401(k) with company match Over 4 weeks of paid time off, plus holidays and parental leave Flexible spending accounts and employee assistance program Who we are Draeger is an Equal Opportunity Employer. Interested? Please apply directly through our career portal. #J-18808-Ljbffr emplify GmbH