Installation Team Field Service Engineer I/II/III

Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$37.00 - $51.20 Location:
Austin,TX, Boise,ID, Chandler,AZ, Dallas-Richardson,TX, Phoenix,AZ You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. Youll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, youll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Job Summary:
As an Installation Field Service Engineer (Customer Engineer) at Applied Materials, youll be at the forefront of semiconductor innovation, working directly with customers to install, maintain, and optimize advanced manufacturing equipment. Youll combine hands-on technical troubleshooting with customer partnership to keep critical operations running smoothly. This role offers extensive travel, continuous learning, and the opportunity to develop expertise with industry-leading technology
Travel: This role requires up to 75% travel . Youll work at customer sites across assigned regions, making it an excellent opportunity for individuals who enjoy travel, customer interaction, and hands-on technical work.
Please note that the posted pay range is for an Install Field Service Engineer III. The Install Field Service Engineer I, II, and IV offer a different pay range.
Role Responsibilities:
Install, troubleshoot, maintain, and upgrade Applied Materials equipment at customer sites.

Perform preventive and corrective maintenance on electrical, mechanical, vacuum, hydraulic, plasma, and gas systems.

Diagnose equipment issues and implement solutions with support from senior engineers as needed.

Build strong customer relationships through effective communication and technical support.

Collaborate with customers and internal teams to understand production goals and equipment requirements.

Document service activities and provide timely updates to customers and team members.

Share technical knowledge and support the development of less-experienced engineers.

Follow all safety, environmental, and quality procedures.

Minimum Qualifications:
Preferred: Completion of a Bachelors Degree in relevant field

Completion of an Associate degree, military technical training, field service experience

2-4 years of work experience in semiconductor industry or other equipment support industry (medical device, automotive, aerospace, energy & power, electronics manufacturing)

Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics

Strong knowledge of hand tools and their appropriate usage, including digital multimeters

Effective written and verbal communication skills

Basic knowledge of Microsoft Excel, Word, and PowerPoint

Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.

Able to meet all on-site requirements, including safety, environmental guidelines

Required Education: Minimum of an Associates Degree
Physical Requirements
This role may require:
Standing and walking for extended periods

Working in confined spaces and cleanroom environments

Climbing ladders and working at heights

Lifting and carrying up to 35 pounds

Using hand and power tools

Distinguishing between colors for equipment and wiring identification

Wearing personal protective equipment (PPE), including coveralls, safety glasses, gloves, respirators, and face shields

Working around electrical systems and moderate industrial noise

Additional Information
Time Type:
Full time Employee Type:
Assignee / Regular Travel:
Yes, 75% of the Time Relocation Eligible:
Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.