Studio Coordinator

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Training & development

At Waxing the City, we help our clients look and feel their best - and our Studio Coordinator sets the tone for their entire experience. You are the first hello and the last goodbye, the warm, confident presence that makes our studio feel like nowhere else. If you love people, love the win of a great sale, and thrive when the day gets busy, we want to meet you.

What you'll do

• Greet and check in every guest - create a warm, welcoming first impression, get them checked in, and lead them into their experience.
• Own the checkout and the close - finalize the visit, rebook the next appointment, enroll members in Club Orange, recommend and sell retail, and ask for referrals.
• Run the front desk - answer phones and texts, confirm upcoming appointments, and respond quickly and warmly to every inquiry.
• Keep the day running on time - manage the flow when a guest or Cerologist is running behind, settle waiting guests, and smooth over delays so the experience stays seamless.
• Support the schedule - handle appointment changes and reschedules, and help coordinate coverage when a team member calls out.
• Keep the book full - work a waitlist to fill same-day cancellations and openings, and welcome and convert walk-ins.
• Grow membership and retail - confidently promote Club Orange, Wax Packages, and product, and help win back lapsed members.
• Support the studio - keep the lobby and retail area inviting
• Marketing/Events and lend a hand with marketing or community events when needed.

Who you are • Sales-forward - you're comfortable asking for the sale and genuinely believe in what you're offering.
• Warm and welcoming - people feel at ease around you, and you read what a guest needs.
• Calm and organized under pressure - you can juggle a ringing phone, a checkout, and a walk-in without losing your smile.
• A clear, proactive communicator - on the phone, by text, and in person.
• Attention to detail - you catch the little things: an accurate booking, a correctly rung sale, a client note that makes the next visit better. Nothing slips through the cracks with you.
• Reliable and coachable - you show up, follow through, and welcome feedback.
• Available evenings and weekends, with occasional flexibility for studio events.

Nice to have

Experience in retail, hospitality, salon/spa front desk, gym or membership sales, or any role where you sold and delighted people. Comfort with scheduling or POS software is a plus. No license required - this is a front-of-house sales and service role.

Compensation & schedule

$14/hour base, plus commission on product sales and bonuses on memberships and packages, plus performance incentives for growing retail and reactivating members. Part-time to start (~24-30 hours/week), concentrated on our busiest days - Thursday through Saturday - with evening and weekend availability required and real room to grow as you prove yourself.

WAXING THE CITY CAREERS

At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that - we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education - our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from "cera" (Latin for wax) and "ologist" (to indicate their level of expertise).

We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.

We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you're looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.

Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.