Leasing Agent
Apartment Services, Inc.
Job Description
Job Description
Leasing Agent / Leasing Consultant
Apartment Services, Inc. – Baltimore, MD
Full-Time | Weekend Rotation Required | Travel Between Properties May Be Required
Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment—this is a great opportunity to grow in property management and apartment leasing.
What You’ll Do- Greet and assist prospective and current residents (in person, phone, email)
- Conduct apartment tours and lease apartments to qualified applicants
- Process applications and prepare lease agreements and move-in packages
- Support resident retention and lease renewals
- Manage daily follow-ups, call queue, and lead tracking
- Enter all leasing activity into the property management system (calls, tours, applications)
- Submit and track service requests to completion
- Maintain model units and ensure community presentation standards
- Review renters insurance compliance
- Assist with resident communications and notices
- Resolve resident concerns professionally and efficiently
- Ensure compliance with Fair Housing laws and company policies
- Maintain proper key control and property security
- Experience in leasing, property management, sales, or customer service
- Strong communication and closing skills
- Professional, friendly, and customer-focused attitude
- Organized with strong attention to detail
- Ability to multitask in a fast-paced environment
- Experience with Yardi or property management software is a plus
- Proficiency in Microsoft Office
- High school diploma or equivalent
- Valid driver’s license & reliable transportation (required)
- Ability to travel between properties as needed
- Ability to walk the property and sit/work on a computer for extended periods
- Ability to lift up to 15 lbs
- Willingness to work weekends and occasional events
Full-time | Weekend rotation required
Benefits
- Transportation Allowance
- 8 Paid Holidays
- Paid Funeral Leave & Jury Duty Leave
Health Benefits (eligible 1st of month after 60 days):
- Medical, Dental & Vision Insurance
- Employer-paid Life Insurance
- Voluntary Life Insurance options
- Short-Term & Long-Term Disability
- Flexible Spending Account (FSA)
Retirement (eligible after 3 months, age 21+):
- Traditional & Roth 401(k) options
Additional Perks:
- Employee Recognition Program
- Discounted Housing (more information available at interview)
Vacancy posted 15 days ago
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