Font Desk Associate Saturday and Sunday Only 7am-3pm
Fairfield Inn Nashville
Job Description
Job Description
Benefits:
- Employee discounts
- Paid time off
- Previous front desk/front agent experience required
- Stay PMS experience is a plus
- Reliable, dependable, and punctual
- Hardworking and responsible
- Professional and serious about their work
- Friendly and able to provide excellent guest service
- Must be willing to commit to working every Saturday & Sunday on a consistent basis
- Maintain accurate front desk cash drawers, room sales, and folio transactions
- Greet, register, and assign rooms to guests
- Issue room keys and provide appropriate instructions
- Answer telephone calls promptly and courteously in accordance with hotel policies
- Transmit telephone messages
- Answer guest inquiries regarding hotel services, local shopping, dining, entertainment, and other area information
- Maintain accurate records of room availability and guest accounts
- Compute guest bills, collect payments, and make change
- Make and confirm guest reservations
- Post charges for rooms, sundry items, fax, copying, telephone, and other applicable services
- Make restaurant, transportation, and entertainment reservations and arrange tours when requested
- Safeguard and deposit guests' valuables in the designated safe-deposit box
- Restock the coffee station as needed
- Keep the front desk and work area clean, neat, and organized
- Restock supplies and maintain adequate front desk inventory
- Deliver requested supplies and items to guests as needed
Vacancy posted 12 days ago
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