Executive Administrative Assistant

Job Description

Join a team of administrative professionals who help Global Banking leaders operate effectively. You will build trusted partnerships, anticipate routine needs, and deliver reliable support that enables leaders and teams to focus on business and client priorities. 
Deliver high-quality executive support that helps leaders and teams operate efficiently in a fast-paced environment. 

 

As an Executive Administrative Assistant in Global Banking, you will support one or more leaders by managing calendars, travel, expenses, meetings, events, and day-to-day logistics. You will use sound judgment, strong organization, and approved technology to resolve routine issues, maintain continuity of support, and create an excellent experience for colleagues, clients, and visitors.  

Job responsibilities  

 

• Manage complex calendars, prioritize meeting requests, resolve routine conflicts, and escalate sensitive or higher-risk matters appropriately.  

• Coordinate domestic and international travel, including detailed itineraries, required documentation, and timely adjustments when plans change.  

• Prepare and process expense reports accurately and promptly, resolve exceptions, and follow applicable firm policies and guidelines.  

• Coordinate meetings and client visits, including agendas, materials, attendee information, conference rooms, catering, technology, and follow-up items.  

• Partner with leaders and key stakeholders to understand priorities, maintain documents, and support timely completion of administrative deliverables.  

• Support employee engagement activities, team recognition, local events, and other initiatives that contribute to an inclusive and connected workplace.  

• Provide physical site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, ordering and stocking supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service .  

• Collaborate with administrative colleagues to provide seamless backup coverage and continuity of support during absences and periods of increased demand.  

• Identify practical opportunities to simplify administrative processes, reduce rework, and improve service using Microsoft 365 and other approved firm tools.  

• Handle confidential information with discretion and perform responsibilities in accordance with firm policies, data-handling requirements, expense guidelines, and internal controls.  

Required qualifications, capabilities, and skills

 

• At least three years of administrative support experience in a fast-paced professional environment.  

• Strong organizational and time-management skills, with the ability to work independently, manage competing priorities, and adapt to change.  

• Experience managing complex calendars and coordinating domestic or international travel.  

• Clear and professional written and verbal communication skills, with a strong service orientation.  

• Sound judgment, discretion, and problem-solving skills, including the ability to recognize when escalation is appropriate.  

• Proficiency with Microsoft 365 and the ability to learn and apply new technologies and approved firm tools.  

• Comfort using approved artificial intelligence and large language model tools to draft, summarize, organize information, and streamline routine tasks, while verifying outputs and complying with confidentiality, data privacy, and firm policies.  

 

Preferred qualifications, capabilities, and skills  

 

• Administrative experience in financial services, a client-facing environment, or another highly regulated industry.  

• Experience supporting multiple leaders or teams with changing priorities.  

• Experience coordinating events, client visits, or employee engagement activities.  

• Experience with travel, expense, collaboration, or presentation tools used in a large corporate environment.  

 

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.