Intern - Resident Services

Resident Services Intern

Homes for Good Housing Agency is a high performing public housing authority located in Eugene Oregon, servicing all of Lane County (4,600 sq. miles). The Agency's primary work is to help low-income Lane County residents access and maintain affordable housing.

Homes for Good has been and will continue to implement a workplace culture change that includes increased emphasis on racial justice, customer service, quality control, and compliance. Homes for Good is passionate about providing employees opportunities to maximize career growth while experiencing the personal satisfaction of working for a mission driven organization.

At Homes for Good, employees are supported and empowered by a collaborative culture that shapes how we work together with the common goal of providing essential housing services throughout Lane County.

Homes for Good is an equal opportunity employer, committed to Diversity, Equity & Inclusion throughout our organization and within our hiring and promotional practices. We endeavor to hire a workforce that is representative of the communities we serve, with an understanding that a diverse and inclusive staff will strengthen our Agency. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or national origin.

The Resident Services Intern will gain hands-on experience in providing services to residents living in low-income communities. The Intern will work with Homes for Good's Resident Services team to complete work requests and maintain the grounds and buildings at low-income apartment communities.

The internship will run for 3-6 months over the Spring and Summer months. Start and end dates are flexible based on the intern's schedule and academic and/or professional obligations. The Intern will be scheduled approximately 10-15 hours per week (depending on intern availability).

This position is currently open to current Homes for Good Residents and Participants only.

Duties

• Provide a variety of day-to-day tasks as required to assist Resident Services in the delivery of services to housing communities.
• Support Extra Helpings, Senior Grocery and Summer Lunch food distribution programs.
• Support transportation of food from FFLC to community sites and assist with loading and unloading as needed.
• Assist Resident Services staff in coordinating community events and programs.
• Assist in cleaning and maintaining community rooms and services spaces.
• Complete required documentation and reports in compliance with program requirements.
• Distribution and posting of notices, newsletters, and other communications.
• Professional communication between staff, residents and community partners.

Experience & Training Guidelines:

Any combination of experience and training that would provide the knowledge, skills and abilities to perform the job is sufficient. Typical combinations of training and experience would be:

Ideal Qualifications

• Interpersonal and communication skills.
• Growth mindset and willingness to learn.
• Maintain accurate and complete records.
• Perform a wide variety of physical tasks requiring frequent and repetitive lifting, bending, squatting, climbing, crawling and reaching above shoulder level.
• Communicate and interact with people of multiple cultures, backgrounds and styles by incorporating and adapting to the world view and perspective of others.
• Establish and maintain effective working relationships with those contacted in the course of work.
• The desire to strengthen the overall community and support good neighbor relations.
• Must be able to pass a criminal background check.

The Resident Services Internship is designed for Homes for Good residents or participants seeking entry level experience in providing social services. No prior professional experience is required.

While performing the duties of this position the employee is frequently required to stand, bend, reach and manipulate objects. The position requires mobility including the ability to move materials weighing up to 100 pounds of force infrequently, up to 75 pounds occasionally, up to 50 pounds of force frequently and up to 20 pounds continually.

What's In It For You?

Compensation: The pay rate for this position is $15.05 per hour.

Gain hands-on experience in the field of resident/social services. Interns will have the opportunity to work with staff to develop and implement skills related to community programming and services delivery. This will give Interns a firsthand look at the challenges and rewards of working in the social services field.

Opportunities to shadow skilled resident services functions. The Intern will have the opportunity to shadow resident services functions such as community planning, outreach and engagement, data management and resource and referral. This will help the Intern to develop an understanding of the various skill areas within the social service field.

Make a difference in the community. The Intern will have the opportunity to make a difference in the community by working to improve the lives of Homes for Good's residents.

Applications will be reviewed for relevant experience, education, and training. The best-qualified applicants may be invited to complete further testing, which may consist of any combination of written, oral, performance exercises and/or skills testing. Responses to supplemental questions are required if applicable.