Inside Sales & Order Management Specialist

Inside Sales & Order Management Specialist

Headquartered in Fort Mill, SC, MacLean Power Systems (MPS) is a global leader in mission-critical components for the electric utility, telecommunications, and civil markets. At our Mankato, MN, foundry, we make iron castings that move, feed, power, and heal the world. In fact, on your drive to work, you'll pass over 100 castings we helped create.

Our culture is built on respect, openness, collaboration, personal growth, and entrepreneurship, backed by a deep commitment to safety through our Mission Zero initiative.

What We Offer

• Competitive pay: $19.23 $26.44 per hour, starting pay based on experience; candidates with ERP and manufacturing logistics experience typically start in the mid-to-upper range
• Great benefits: Health, dental, vision, 401(k) with company match, paid time off, and more
• Growth opportunities: Crosstraining, tuition reimbursement, and a real path to advancement
• A strong culture: We value integrity, innovation, and our people and we give back to the Mankato community

The Role: More Than Customer Service

This is not a call-center job, and you won't be reading from a script. As our Inside Sales & Order Management Specialist, you own the lifecycle of complex B2B orders from purchase order through invoice. You'll be the central connection among our customers, our foundry floor, and our outside vendors, coordinating value-added services such as painting, heat treating, and machining, and ensuring every shipment goes out accurately and on time.

If you like analyzing data, untangling supply chain problems, and managing detailed workflows in an ERP system, this role was built for you.

What You'll Do

• Own technical order management. Review incoming purchase orders for accuracy before entry and maintain data integrity in our ERP system routing instructions, terms, and ship-to details.
• Coordinate the supply chain. Issue purchase orders to external partners for painting, heat treating, and machining. Track parts through those vendors and manage relationships to keep everything on schedule.
• Support logistics and scheduling. Prepare and monitor production schedules, coordinate carrier pickups, and expedite shipments under tight deadlines.
• Solve real problems. Serve as the primary professional contact for B2B customers, resolving inquiries about engineering change requests (ECRs), inventory levels, and production timelines.
• Keep the systems clean. Maintain Product Master data, manage tooling orders, and process Advance Shipment Notices (ASNs) and daily invoicing.

You'll Thrive Here If

• You're detail-obsessed and know that one small data-entry error can cause big problems downstream.
• You're comfortable verifying complex documentation and asking questions until it's right.
• You like being the person everyone trusts to know where an order stands.
• You'd rather solve a logistics puzzle than follow a script.

What We're Looking For

• Manufacturing or logistics experience preferred. You understand (or want to learn) how a product moves from raw casting to a finished part. Experience with ERP systems, Bills of Lading (BOL), or industrial logistics is a strong plus.
• Tech-savvy. Proficient in Microsoft Office (especially Excel) and comfortable navigating database systems.
• Education: High school diploma or GED required; Associate's degree in business or a related field preferred.
• Strong communicator. You can write a clear email to a customer and hold your own in a conversation with the shop floor.

EOE-Minority/Female/Disability/Veteran