Phone Support Specialist - First-Call Resolution
Vitality Group
Vitality Group is seeking a Customer Care Specialist in the United States to provide high-quality support via phone. You will handle inbound calls, resolve issues on first contact, and direct inquiries to the appropriate departments to prevent recurring problems. The role focuses on educating members about the Vitality program, guiding them through the website, and rapidly addressing escalated inquiries while capturing improvement opportunities. #J-18808-Ljbffr Vitality Group
Vacancy posted 4 days ago
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