Phone Support Specialist - First-Call Resolution
Vitality Group
Vitality Group is seeking a Customer Care Specialist in the United States to provide high-quality support via phone. You will handle inbound calls, resolve issues on first contact, and direct inquiries to the appropriate departments to prevent recurring problems. The role focuses on educating members about the Vitality program, guiding them through the website, and rapidly addressing escalated inquiries while capturing improvement opportunities. #J-18808-Ljbffr Vitality Group
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$24 - $26.44 per hour
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...of customer service, call center, support, or case management experience... ...inbound and outbound phone calls professionally... ...and inquiries at first contact whenever... ...needed to ensure timely resolution. Meet quality,... ...The Member Support Specialist serves as the first point...TelephoneFull timeRemote workShift workNight shift$15.26 - $21.5 per hour
...Benefits Investigation Specialist and be a crucial part... ...medications. The Patient Support Specialist, under the... ...Responds to inbound phone calls and claims (as well as... ...-solves issues to resolution. Why work with us? Immerse... ...prorated during the first year of service....Telephone$15 per hour
...into people’s assets. Our first product is the world’s cheapest... ...interactions through phone, Zendesk, SMS, Calendly, and other approved support channels. Complete HIL Welcome Calls with newly approved customers... ...cases toward end-to-end resolution. Qualifications: At...TelephoneFor contractorsShift workWeekend work- IQVIA is hiring a 100% remote Pharmacy Support Call Center Representative to provide payment assistance solutions... ...and medical professionals. You will deliver first-level support by phone, email or fax, document resolution details, escalate issues as needed, and collaborate...TelephoneRemote job
$18 per hour
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...York Cancer & Blood Specialists (NYCBS) , we are... ...Job Description: IT Support Specialist -... ...You Will: Provide first and second-level technical... ...to end users via phone, remote access,... ..., ensuring timely resolution and proper... ...Participation in on-call rotation, including...TelephoneTemporary workLocal areaRemote workMonday to Friday$19.66 - $21.69 per hour
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$17 per hour
...medical alert devices.As a Member Support Specialist , you will playacritical... ...attendance during the first 60 days. A dedicated private... ...Responsibilities: Answerincoming telephone calls from membersand/... ...probe to ensure appropriate resolution Strong communication, organization...TelephoneHourly payPermanent employmentTemporary workWork from homeShift workWeekend workDay shiftAfternoon shiftWeekday work$80k - $100k
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..., precision, and speed. As a Support Specialist at Fabric, you operate on the... ...onboarding via email, chat, and phone. Troubleshoot technical... ...always the platform used for your first interview; you will never be... ...by our team as an audio call. We never conduct interviews...TelephoneHourly payFlexible hoursShift workRotating shiftDay shiftAfternoon shift$70k - $80k
...clarity, where every “Slangsta” feels valued, supported, and connected to the broader impact of... ...What Your Experience Will Be You're the first line of contact for restaurant operators calling or writing in with a problem: a phones-down emergency, an API connection to a...TelephoneLocal areaRemote workShift workWeekend workAfternoon shift- ...analytics, and digital engagement supporting Life & Annuity, Property &... ...and ensuring timely resolution or appropriate escalation. Research... ...customer service experience in a call center environment . Life... ...technology , including phone systems, help desk software,...TelephoneMinimum wageRemote workHome officeMonday to FridayShift work
$40.92 - $64.62 per hour
...skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and... ...concurrent support channels (walk-ups, phone calls, chat sessions, tickets, and executive... ...advanced troubleshooting and resolution for hardware, software, operating systems...TelephoneHourly payPermanent employmentFull timeTemporary workWork at officeRemote work- Supporting vendor operations in a fully remote capacity, the full... ...and outbound support calls, handle ticket resolutions in Jira, and ensure accurate... ...in a support context Prior phone-based support experience,... ...Quick learner with a team-first attitude Virtual Vocations...TelephoneFull timeRemote work
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- Partner Company, a remote-first digital healthcare provider, is seeking a customer support specialist to respond to member inquiries via email, live chat, and phone, and to manage a high-volume support... ...teams for specialized issue resolution, maintain response times, and...TelephoneRemote jobFlexible hours
$19 per hour
...Description Job Title: Youth Support Specialist - On Call (Evenings/Weekends) Department: Residential Services Position Summary Provides guidance... ...required Maintain Therapeutic Crisis Intervention (TCI) and First Aid/CPR certification provided by the agency Attend all...Hourly payFlexible hoursWeekend workAfternoon shift$25.83 - $27.48 per hour
...hardware and software systems. Supports and maintains user account... ...and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution. Escalates tickets when... ...computer, internet service, and phone service. Safe Horizon will discuss...TelephoneHourly payFull timeContract workRemote workFlexible hours- ...Hagerty is seeking a Claims Support Specialist to provide exceptional customer service and phone support to the Claims Department. You will capture First Notice of Loss for new claims, respond... ...process simple claims while triaging calls and maintaining composure. You...TelephoneRemote work
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$22 - $26 per hour
...inquiries via email, live chat, and phone. Manage high-volume support queue and meet response time goals.... ...internal teams for specialized issue resolution. Requirements: 1-3 years customer-facing... ...ongoing care. It fosters a remote-first culture that values thoughtful...TelephoneRemote jobHourly payFlexible hours- ...looking for a Payor Partnership Support Specialist to join Grow Therapy! This... ...’s manager Answering live calls, chats and emails from our clinicians... ...Engineering teams to find resolutions to bugs and billing issues... ...customers over the phone, via live chat, and email supportAt...TelephoneWork at officeRemote workHome officeSleeping nights
$17 - $20 per hour
...To : Senior Manager of Support & Dispatch Operations Location... ...Overview As a Support Specialist, you’ll be the voice... ...What You’ll Do: Be the first point of contact for... ...caregivers, and drivers via phone, chat, and email... ...requests, and AI-overflow calls with empathy and...TelephoneHourly payFull timePart timeRemote workWeekend work
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