Remote Voice Support Specialist First-Contact Resolution
Openkrill
New York, NY
- Remote job
Openkrill is seeking a remote-based customer service representative to provide friendly, voice-driven support to US customers. You will focus on first-contact resolution, handle inquiries and complaints, and contribute to client retention initiatives in a fast-paced home environment. You will respond to inbound calls, escalate when needed, and collaborate with teams to ensure timely resolutions while meeting KPIs such as AHT, FCR, and CSAT. #J-18808-Ljbffr Openkrill
Vacancy posted 4 days ago
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