Quality Assurance Manager

Job Title

Provide leadership and support at all levels of the manufacturing operations, helping to achieve operational excellence, superior product quality and customer experience objectives. Drive consistent processes and metrics in support of One Southwire that align supplier and material quality, sales, product engineering, manufacturing, change management, regulatory compliance and customer experience. Ensures cable shipped from the factory meets customer specification, standards and/or Southwire internal test plans while at the same time planning, establishing schedules and assigning work priorities.

Must-Haves:

• Bachelors degree in business/engineering.
• 7 years of quality experience.
• Leadership experience needed.
• Six Sigma black belt or green belt certification a plus.
• Ability to travel 10%.

Description of Duties and Responsibilities:

• Ensure an ISO 9001, ISO 14001 and OHSAS 18001 compliant and effective quality management system and other required certifications are maintained for each site in accordance our standard processes.
• Initiates and implements manufacturing procedures which improve quality by analyzing the existing methods and working with manufacturing to develop new procedures.
• Provide hands on support to manufacturing departments.
• Oversee internal/external quality audits, customer audits and responses.
• Lead standardization of product inspection and testing methods to ensure compliance with customer, industry and government standards.
• Drive implementation of proactive quality improvement projects and problem-solving processes, including standard root cause analysis tools, that result in a reduction in customer complaints.
• Support deployment of SAP Quality Management module to ensure optimization of quality planning, quality inspection, and quality control, as well as thorough response and management of internal and external quality notifications.
• Effectively use quality and operations data to drive change; define improvement metrics and develop key performance indicators (KPI's).
• Initiate and attend meetings, as well as coordinate all other activities, to drive a culture of continuous improvement.
• Coordinates with team members to create a Culture of Continuous Improvement based on evaluating knowledge of the workforce.

Qualifications and Experience Requirements:

• Bachelor's Degree (business, engineering preferred) along with 7+ years quality leadership experience in a manufacturing environment.
• Proven leadership skills with the capability to lead change in a matrixed organization.
• Working knowledge of APQP methodology required, including PPAP, FMEA, GR&R (Gage Repeatability and Reproducibility), Process Validation, and Control Plans.
• Knowledge of Lean Manufacturing and OPS tools.
• Excellent computer and data management skills.
• SAP and ERP experience a plus.
• Exceptional written and verbal communication abilities with strong interpersonal skills.
• Detailed oriented, self-starter with the ability to deal with multiple challenges and projects simultaneously with minimal supervision.
• Must have exhibited excellent organization, problem solving, and decision-making skills.