Trailer Pool & Yard Coordinator

RJW Logistics Group Hiring!

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Programan exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here's what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefitit's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

**Please note this position is not remote and RJW will not be providing relocation assistance.**

Job Purpose

The Trailer Pool & Yard Operations Coordinator manages the daily movement, availability, and organization of carrier trailers across the Dallas operation. This role coordinates spotter dispatch, reviews yard checks, identifies trailer and yard exceptions, and communicates priorities to carriers, yard personnel, transportation teams, and site leadership.

The ideal candidate is organized, safety-focused, comfortable working in a fast-paced yard environment, and able to turn yard information into clear operational decisions.

Essential Duties and Responsibilities

Carrier Trailer Pool Management

1. Monitor trailer inventory, location, status, and availability across assigned carrier pools.
2. Coordinate trailer supply with inbound, outbound, appointment, and operational needs.
3. Identify empty, loaded, damaged, out-of-service, or misplaced trailers and drive timely resolution.
4. Maintain accurate trailer-pool records and escalate shortages, aging equipment, or recurring carrier issues.
5. Coordinate with carriers and internal transportation teams on trailer arrivals, pickups, releases, and swaps.
6. Support trailer utilization and reduce avoidable detention, yard congestion, and equipment dwell time.

Spotter Dispatch and Yard Movement

1. Dispatch yard spotters based on dock priorities, trailer moves, live loads, door availability, and operating conditions.
2. Sequence and prioritize moves to support safe and efficient warehouse and transportation operations.
3. Communicate assignments clearly through the approved radio, phone, or yard-management systems.
4. Monitor open move requests and follow through until each move is completed or properly handed off.
5. Adjust dispatch priorities as conditions change, including late arrivals, blocked doors, equipment issues, or urgent customer needs.
6. Partner with spotters, dock teams, security, and transportation personnel to resolve movement constraints.

Yard-Check Review and Exception Management

1. Read and review scheduled yard checks for completeness, accuracy, and operational exceptions.
2. Compare yard-check information with trailer-pool records, appointments, dock activity, and known movements.
3. Investigate discrepancies such as missing trailers, incorrect locations, unidentified equipment, blocked doors, and stale status updates.
4. Create and communicate a clear action list for unresolved yard exceptions.
5. Escalate safety risks, service disruptions, equipment concerns, and capacity constraints promptly.
6. Maintain shift notes and provide accurate handoffs to the next shift or operating team.

Communication and Coordination

1. Serve as a central point of contact for Dallas yard activity during the assigned shift.
2. Provide timely updates to operations leadership, warehouse teams, carriers, dispatch, and transportation partners.
3. Build productive working relationships with carriers, carrier representatives, spotters, drivers, and internal stakeholders.
4. Participate in daily operating reviews and recommend improvements to trailer and yard processes.
5. Follow all company, customer, site-security, and yard-safety requirements.

Additional Responsibilities

Qualifications:

• Two or more years of experience in yard operations, transportation, dispatch, fleet coordination, logistics, or a related environment.
• Experience coordinating trailer movements, yard activity, drivers, spotters, or carrier operations.
• Ability to read and interpret yard checks, trailer status reports, dispatch queues, and operational schedules.
• Strong organizational skills and the ability to manage multiple priorities in real time.
• Clear written and verbal communication skills.
• Proficiency with email, spreadsheets, radio communication, and transportation or warehouse-management systems.
• Ability to work on-site in a yard and warehouse environment, including exposure to outdoor conditions, noise, and changing weather.
• Ability to work the assigned schedule, including weekends, holidays, or variable shifts when required by operations.

Preferred Qualifications

• Experience working with common-carrier trailer pools or dedicated transportation operations.
• Familiarity with yard-management systems, transportation-management systems, or dock scheduling tools.
• Experience dispatching spotters or coordinating hostler activity.
• Knowledge of trailer identification, equipment status, yard safety, and transportation compliance practices.
• Experience using spreadsheets to track inventory, exceptions, trends, or operational performance.
• Bilingual English/Spanish communication skills are a plus.

Core Competencies

• Operational urgency and sound judgment.
• Safety and compliance mindset.
• Attention to detail.
• Clear communication and follow-through.
• Problem solving and exception management.
• Prioritization in a fast-paced environment.
• Teamwork and accountability.

Measures of Success

• Accurate and current trailer-pool visibility.
• Timely completion of spotter move requests.
• Reduced trailer dwell time and avoidable yard congestion.
• Resolution of yard-check discrepancies and exceptions.
• Reliable shift handoffs and operational communication.
• Compliance with yard-safety and site procedures.
• Positive service levels for warehouse, transportation, carrier, and customer teams.

Education and/or Experience Required

• High school diploma or equivalent required; additional logistics, transportation, or operations training is a plus.
• Two or more years of experience in yard operations, transportation, dispatch, fleet coordination, logistics, or a related environment.

Language Skills Sets

• Clear written and verbal communication skills, with the ability to provide timely updates and communicate priorities to operations leadership, warehouse teams, carriers, dispatch, transportation partners, drivers, and internal stakeholders.
• Ability to participate in operating reviews, maintain shift notes, and provide accurate handoffs.

Mathematical Skills

• The source job description does not specify a separate mathematical requirement. The role requires accurate interpretation of trailer counts, inventory/status records, schedules, dispatch queues, and operational performance information.

Reasoning Ability

• Ability to prioritize and adjust yard moves in real time as