Shift Leader/Director- Troy

Leadership Opportunity: Goldfingers ($12-$20 per hour)

At Goldfingers, a Leadership position is more than a title; it is a commitment to stewardship. As a leader in our rapidly expanding company, you are responsible for more than just a shift—you are responsible for the growth of our people and the integrity of our brand. You will work directly with Corporate Managers to uphold our founding principles: God First, Great Food, and Good Friends .

Leadership Framework: The SERVE Model

Our leaders are expected to move beyond daily tasks to master the art of servant leadership:

• See and Shape the Future: You don’t just react to the rush; you anticipate it. You balance daily operations with a long-term vision for the restaurant's success.
• Engage and Develop Others: You are a talent scout and a coach. You intentionally invest in Team Members to help them reach their personal and professional goals.
• Reinvent Continuously: You possess a \results-oriented\ mindset, constantly looking for ways to improve speed, accuracy, and the guest experience.
• Value Results and Relationships: You drive high performance and meet operational goals while fostering a culture of mutual respect and care among the team.
• Embody the Values: You are the living example of our mission, leading with a \God First\ heart in every interaction.

Key Responsibilities

• Operational Stewardship: Lead front-of-house and back-of-house operations to ensure the consistent quality of Great Food .
• Guest Centricity: Model the Good Friends philosophy by creating positive connections with guests and resolving issues with a \Guest Focused\ approach.
• Team Mentorship: Conduct intentional training and provide real-time feedback to develop strong character and discipline within the team.
• Culture Alignment: Honor and encourage others to follow the vision and values of the restaurant, maintaining an environment of mutual respect.
• Performance Tracking: Assist in managing labor, food waste, and speed-of-service goals to drive measurable results.
• Safety & Standards: Ensure strict adherence to Goldfingers’ dress code, cleanliness standards, and safety protocols at all times.

Qualifications and Requirements

• Proven Leadership: Previous experience managing teams in a fast-paced hospitality or retail environment.
• Strong Character: A servant-heart with a track record of reliability, integrity, and perseverance.
• Effective Communicator: Ability to speak enthusiastically and build strong interpersonal relationships with both guests and staff.
• Problem Solver: A detail-oriented multitasker who can make quick, effective decisions under pressure.
• Physical Ability: Must be able to stand for long periods and lift up to 50 lbs on a regular basis.
• Education: A degree in Business Management or a related field is preferred but not expected

Benefits

• Competitive Pay: Rewarding your commitment to excellence.
• Intentional Growth: Direct mentorship from Store Leaders and Corporate Managers to help you reach your professional goals.
• Flexible Scheduling: We value your time with family and your community.
• Employee Discounts: Enjoy our signature food on and off the clock.
• Positive Environment: Join a team that feels like family and works with a higher purpose.

GOLDFINGERS’ CORE VALUES

Respect & Dignity : We honor every guest, team

member, and partner with respect, fairness, and integrity—because people

matter.

Excellence : We pursue excellence in our food,

service, cleanliness, and operations, holding ourselves accountable to do

things the right way, every time.

Quality Food : We are committed to serving fresh,

flavorful food made safely with care, consistency, and high standards at every

location.

Genuine Hospitality : We welcome every guest with

warmth, kindness, and genuine care, creating an environment where people feel

seen and valued. Guest-focused.

Second-Mile Service : We lead with humility, honesty,

and servant-hearted principles, allowing our faith to guide how we operate and

care for others. We go beyond what is expected. Second Mile Service isn’t about

doing more work—it’s about loving people well.

Goldfingers seeks high-caliber individuals of good character who display a progressing competence in their work ethic, team-minded chemistry and sincere care for our guest and team members. Programs, services and employment are equally available to everyone. Please inform our management if you require reasonable accommodation for the application or interview.