Associate Director

Associate Director Position Information Posting Number | SF2565P Position Title | Associate Director Position Type | Professional/Salaried Department | Student Financial Services - Troy Division | Finance and Administration Campus | Troy Work Status | Full-Time (FT) Temporary | No Location | Troy - T01 Job Summary The Associate Director position in Student Financial Services is responsible for assisting with supervising departmental staff; assisting HR with tuition assistance; processing International insurance; assisting with Withdrawal process as needed; managing daily operations of SFS office; managing activities related to student accounts receivable for all Troy University Campus locations; assisting financial aid disbursements; assisting students with the financial aid process and registration; assisting students with inquiries regarding their accounts, verification of payments, status of refunds, and the resolution of any disputes; assisting with all billing tables setup for all locations; testing new software enhancements for IT; training current and new employee’s on Datatel/Ellucian software; and other duties as assigned by supervisor. Minimum Qualifications 1. Bachelor’s degree in a related field 2. Datatel Experience 3. Experience with Excel, Word, Power Point Preferred Qualifications 1. Minimum of five years of experience working in a financial services environment, higher education environment, and/or other similar environment 2. Minimum of two years of supervisory experience Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary responsibility Work Hours Standard office hours List any hazardous conditions or physical demands required by this position N/A Does this position have supervisory responsibility? Yes Posting Date | 07/29/2026 Open Until Filled | Yes Reference Letters Solicit References Through the System? | No Applicant Documents Required Documents Resume Cover Letter List of References Optional Documents Unofficial Transcript 1 Employment is contingent upon a satisfactory background check. Troy University is an Equal Employment Opportunity and Affiantative Action employer. Troy University participates in eVerify. #J-18808-Ljbffr