Guest Service Lead

Overview Guest Experience Lead at McDonald’s. This role focuses on delivering a welcoming guest experience with flexible scheduling and recognition of team members. Responsibilities Lead the guest experience by checking in with guests and ensuring they are enjoying their visit. Address guest concerns and provide resolutions that meet their satisfaction. Collaborate with your team to maintain a welcoming, friendly, and clean restaurant environment. Promote promotions and the benefits of using the McDonald’s App, Mobile Order & Pay features. To Be Successful In This Position, You’ll Need A humble and hospitable demeanor. A passion for helping and serving others (customers and fellow team members). A desire to learn and grow. Effective communication and the ability to anticipate customer needs. Perks & Benefits Competitive pay from $14.25 per hour up to $16.20 per hour plus cash incentives. Employee discounts and free meals. Paid sick leave and/or paid time off. Tuition reimbursement and/or educational assistance. Training and advancement opportunities. Weekly direct deposit. 401k plan* Medical, dental, and vision benefits* Employment Type Full-time Seniority Level Entry level Industries Restaurants Equal Employment Opportunity: McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance accessing or reading this job posting or need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. #J-18808-Ljbffr