Credentialing Specialist

Credentialing Specialist

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Credentialing Specialist.

The Credentialing Specialist plays a vital role within our Insurance Operations Team. This position will be responsible for ensuring the expeditious procurement of provider licenses and credentialing documents. Successful candidates will have excellent time management and communication skills. The position will report to and maintain full support of the Credentialing Manager.

Essential Responsibilities:

• Execute licensure and credentialing processes for new and existing providers including but not limited to obtaining or requesting required documentation from various third-party sources and regular communication with appropriate state board representatives and the Field Management Team.
• Source and maintain up-to-date information regarding all new and existing state and federal requirements as they pertain to professional licensing and credentialing requirements, processes, schedules, etc.
• Report licensure and credentialing expiration dates and renewal requirements to the providers as well as the appropriate members of the Field Operations Management Team, Compliance & Risk Management, etc.
• Work closely with the enrollment team to ensure proper processing of Provider credentials for enrollment in various dental plans.
• Perform other clerical and administrative responsibilities as assigned.

Minimum Education and Experience:

• High School Diploma or equivalent, College Degree preferred.
• Excellent verbal & written communications & customer service skills.
• Excellent time management, prioritization, and organizational skills a must.
• Detail oriented with a strong analytical, and problem-solving skills
• Proficient use of Microsoft Office Suite.

• Base Pay: $25.00 per hour (Actual pay may vary based on experience, performance, and qualifications.)
• This position will be based on-site in our East Syracuse, NY location.
• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.