Aquatics Manager

Aquatics Manager at British Swim School

This position at British Swim School is more than just a job. It is an opportunity to develop leadership skills, grow professionally, and make a lasting impact in your community by helping ensure the "Survival of the Littlest."

As an Aquatics Manager, you will play a vital role in creating a safe, fun, and supportive environment where children and families gain lifesaving water safety skills and confidence around water.

Compensation & Benefits

• Competitive pay based on experience: $21 - $23 per hour.
• Paid Manager Training at a British Swim School training facility, setting you up for success from day one.
• British Swim School apparel provided, including branded uniforms and gear.
• Birthday off with pay because we believe celebrating our team matters.
• Performance-based bonus opportunities for achieving operational and business goals.

The Position

The Aquatics Manager oversees the daily operations of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members. This role combines leadership, onsite customer service, team development, and operational excellence to help deliver the outstanding experience families expect from British Swim School.

Your Responsibilities

• Recruit, train, coach, and develop a team of exceptional swim instructors
• Create and manage employee and lesson schedules to ensure operational excellence
• Provide outstanding customer service onsite.
• Assist with Swim lessons as needed.
• Resolve escalated customer concerns with professionalism and care
• Monitor program quality and maintain British Swim School standards
• Support business growth through member retention and exceptional customer experiences

Minimum Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Strong communication, organizational, and problem-solving skills
• Ability to lead with professionalism, integrity, positivity, and accountability
• Ability to work independently while managing multiple priorities

Preferred Qualifications

• Experience in aquatics, swim instruction, fitness, recreation, or team management preferred
• Specialized aquatics certification is desirable but not required
• Lifeguard, CPR, and First Aid certifications are a plus and may be obtained during training
• One or More Years of Management Experience is preferred.

Compensation

• $21 - $23 per hour
• Up to 20 hours per week

Join British Swim School and become part of a team dedicated to teaching lifesaving skills, building confidence, and making a positive difference for families in our community every day.

If you're passionate about leadership, helping others, and making an impact, we'd love to hear from you.

Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.