HR Business Partner

About the Company We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. About the Role The HRBP, Corporate Operations – Tampa, FL is a field-facing business partner responsible for driving people performance, leadership capability, and employee relations excellence across corporate-owned restaurants. Key Responsibilities Improve team member and leadership performance Ensure consistent application of HR practices and policies Support hiring, onboarding, and engagement at scale Lead employee relations strategy and execution Operate remotely, influencing through strong partnership, data-driven insights, and consistent field engagement Direct support of Corporate Operations leaders across the Florida market Ownership of local HR execution and network-level employee relations practices Influence leadership performance and decision-making Improve hiring and onboarding outcomes Manage employee relations risk and compliance Drive engagement and retention trends Serve as the primary HR partner to Senior Operations Leaders Conduct weekly 1:1s and attend District Manager meetings Maintain regular field presence (minimum 3 restaurant visits per week) Coach and counsel leaders on performance management and people decisions Lead performance management processes for exempt and non-exempt team members Own HR WBR reporting, including hiring, attrition, and onboarding trends Lead hiring events and manage associated budgets Partner with Talent Acquisition to support GM+ hiring and interview processes Own onboarding strategy and execution, delivering onboarding for exempt leaders and ensuring consistent follow-through for non-exempt team members Ensure readiness of people processes for new openings and acquisitions Act as lead investigator for employee relations issues across the local area Ensure consistent, compliant documentation and case management practices Coach leaders on corrective action and policy application Deliver training on employee relations topics and best practices to local leaders Own workers‑compensation coordination, including vendor and legal partnerships for local area Partner with Operations leaders to execute engagement initiatives within budget Coordinate activities with GSC HR and local leadership teams Support development of exempt leaders through coaching and guidance Reinforce a consistent, values-driven culture across restaurants Identify trends across markets (turnover, ER issues, hiring effectiveness) Provide insights to improve consistency and reduce variability Support standardization of HR practices across corporate stores Contribute to scalable HR solutions that improve network performance Core Capabilities Business partnership aligning HR strategy with operational needs Employee relations expertise – strong investigative and compliance capability Coaching & influence – guiding leaders to make better people decisions Data literacy – using metrics to identify trends and drive action Execution discipline – delivering consistent, reliable HR support Experience & Qualifications 5–8+ years of HRBP or field HR experience in multi‑unit or retail, restaurant, distribution, or manufacturing environments Strong experience in employee relations and investigation Proven ability to partner with operations leaders at scale Experience supporting hiring, onboarding, and performance management processes Ability to travel regularly within assigned markets Who You Are You recognize that the real work happens in the restaurants and everything you do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You care deeply about doing great work and driving results, you’re curious, ask questions, and seek out opportunities to improve, and you bring solutions, ideas, and perspectives that move the team forward. You take full responsibility for your work and see things through to completion; you’re not afraid to fail because you know that failure is part of learning and growth. You act quickly, move forward, and push yourself and others to be better. You lead with empathy, respect, and emotional intelligence, collaborating effectively and fostering trust and constructive feedback. You embrace healthy conflict and believe leaders create leaders, committed to fostering a culture of growth and continuous improvement. Benefits Unlimited paid time off for exempt employees One paid volunteer day of your choice Competitive bonus structure for eligible roles Team member stock purchase plan Health savings or flexible spending account options 401k with employer contribution matching (dollar for dollar on first 3 % and 50 ¢ on the dollar for next 2 % for team member contributions up to 5 % of eligible compensation) Comprehensive medical, dental, and vision benefits Basic life and AD&D insurance provided Pet insurance Education assistance Wellness reimbursement program Paid maternity and paternity leave Lunch provided every Tuesday and Thursday in office Discount on Wingstop gift cards Onsite game room Equity and Inclusion Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. #J-18808-Ljbffr