Academic Services Officer I/II - College Success Coach

Academic Services Officer I/II – College Success Coach Wayne State University is searching for an experienced AcademicServices Officer I/II – College Success Coach at its Detroitcampus location. Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety. Essential functions (job duties): Wayne State University is searching for an experienced AcademicServices Officer I/II – College Success Coach at its Detroit campuslocation. Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration and integritycreates exceptional educational opportunities which preparestudents for success in a global society. ASO I/II – College Success Coach for Early Transitions, CollegeTransition and Strategic Retention Initiatives Warrior 360 (W360) is a comprehensive student support model andcommunity that promotes the success of up to 150 incomingfirst-year students from admission through graduation. Incollaboration with a team of professionals, W360 Success Coacheswill manage a caseload of current and first-year students, guidingthem through key academic milestones and related studentexperiences. This role directly supports students at various classstandings, with special emphasis on working with first-yearstudents and those adjusting to the college experience anduniversity life. Essential Functions: Monitor and report student progress using unit and universitytracking and reporting systems. Effectively engage students in broad discussions and associatedgoals and activities from initial college preparedness throughcareer planning Intrusively monitor and support students using universitysystems, face-to-face sessions, small groups, or events andprograms as appropriate. Assist with departmental outreach, including studentinformational sessions, membership recruitment, and new studentorientation. Partner with unit leadership to design and execute tailoredretention efforts across the assigned student group. Communicate W360’s academic and non-academic requirements,policies, and procedures effectively and accurately; maintainprogram-related awareness. Participate in unit and/or University committees; serve asliaison between W360 and college, schools, and other units withinthe University. Work with the assigned student group and their academic advisorsto encourage regular department advising engagement. Maintain appropriate professional boundaries with students,staff, and faculty at all times and avoid any behavior orrelationship that could be perceived as in conflict withinstitutional policies and ethical standards regarding professionalconduct and campus relationships Prepare written/oral weekly and semesterly reports. Continuously develop knowledge of best practices, policies,procedures, technological tools, etc., concerning programpopulation needs. Perform duties as assigned by Sr. Director and Director(s). Qualifications: Bachelor's degree in Guidance Counseling, Psychology or related field Master's degree required for Academic Services Officer II Experience with diverse and underrepresented studentpopulations Ability to relate well and establish rapport with students, otherstaff, faculty, parents, and community. Demonstrated ability to work effectively with students of varyinglevels of academic preparedness. Computer literacy. Ability to plan and manage small-scale academicprogramming/projects. Must be available to work evening and weekend hours asneeded. Ability to work with and without supervision and in consultationwith experienced colleagues Preferred qualifications: Experience in supporting students through intervention, academicrecovery, and persistence. School/College/Division: H92 - VP Student Affairs Primary department: H9212 - Office of Academic Student Affairs (H9212) Employment type: Regular Employee Job type: Full Time Job category: Academic/Faculty Funding/salary information: Compensation type: Annual Salary Hourly rate: Salary minimum: TBD Salary hire maximum: TBD Working conditions: Office Environment Job openings: Number of openings: 1 Reposted position: No Reposted reason: None (New Requisition) Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.