Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License reimbursementBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: I recently celebrated my 35th anniversary with State Farm and have proudly served as an agent in Fairhope since October 2003. My wife, Elizabeth, and I have been married for 30 years, and our two adult sons both grew up in Fairhope and graduated from the Fairhope public school system. Our family have been active members of our church since 2004, and I’m also a longtime member and Past President of The Rotary Club of Fairhope. Giving back to this community has always been important to me. My agency includes myself and four team members, and together we bring a high level of experience and dedication to the customers we serve. As we continue to grow, I’m always looking for talented individuals to join us. I value a strong work ethic, a genuine passion for customer service, and the kind of professionalism that helps us maintain the reputation we’ve built over the years. If you’re committed, motivated, and ready to make an impact, you may be a great fit for our team. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Rick Phyfer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.SCHEDULE: Monday - Thursday, 8:30am-5pmFriday, 8:30am - 3pm