Service Dispatcher

Automotive Service Dispatcher

Business is booming at our dealership! We are seeking a dynamic Service Dispatcher to join our world-class service team. We have an immediate opening for a motivated, seasoned service department dispatcher. This is an outstanding opportunity for a rewarding career with a mission-driven company.

Do you thrive in a fast-paced, professional environment with unlimited career growth potential? Are you an enthusiastic and trustworthy individual with a strong work ethic? Do you have a proven record of success with verifiable CSI scores? Do you have a desire to win?

Then our company is the right fit for you! Join our service departments that are poised for explosive growth.

Dispatch duties include but are not limited to:

• Provide high-quality customer service and satisfaction at or above company standards
• Maintain good working relations with all departments
• Dispatch work to technicians and assist in various ways to ensure the workflow of the service department
• Identify and direct service advisor to their customer
• Deliver the keys and repair order hard copies to the appropriate service advisor's workstation immediately after parking a vehicle in the service parking lot
• Retrieve customer vehicle from the parking lot when their bill is paid or as directed by the cashier
• Run any necessary errand required by the service department
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the service director

Automotive service dispatcher qualifications:

• Must be results-driven, highly energized, customer service oriented
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Proven record of success in a dealership and an understanding of vehicle repairs and maintenance
• Possess ability to support a service team to top-level performance and create a 5-star customer experience
• Computer experience
• Must have a current, valid driver's license

Benefits include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an equal opportunity employer and a drug-free workplace.