Head of End User Services
Confidential
Head of End User Services
About the Company
Global enterprise modernizing workplace technology and support operations worldwide.
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is in search of a Head of End User Services to spearhead the transformation of workplace technology and support operations on a global scale. The successful candidate will be responsible for leading enterprise desktop engineering, endpoint management, service desk operations, field services, and digital workplace initiatives that cater to a vast and diverse international employee base. This pivotal role demands a technology-forward leader with a strong background in operational excellence, modern automation, and AI-driven support strategies. The Head of End User Services will be at the forefront of driving modernization initiatives, improving device lifecycle management, and enhancing the overall employee technology experience. Applicants for the Head of End User Services position at the company should possess extensive experience in leading enterprise-scale end user services or digital workplace organizations, particularly in supporting large global employee populations. A deep understanding of Windows ecosystems, Citrix, Azure, endpoint management, and enterprise support operations is essential. The role requires a leader with a proven track record in driving operational transformation, service modernization, and a strong familiarity with AI agentic platforms, LLM-enabled workflows, and automation technologies. The ideal candidate will have experience in financial services or highly regulated industries, exposure to digital employee experience platforms, and a background in ITSM frameworks and enterprise support best practices. Strong executive communication, stakeholder management skills, and ITIL certifications or related service management credentials are also necessary.
Functions
- Information Technology
- # Head of Super Users, Banking & Capital MarketsFramework VenturesHeadVenture CapitalOn-siteLocationKings County, United StatesDate PostedMay... ...majority of DeFi. Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure...SuggestedRemote work
- ...pragmatic engineering, and rapid iteration. They are looking for a Head of Front End to build fast, ergonomic internal trading tools that give... ...-to-end delivery: design front-ends and lightweight backend services (REST/WebSockets) that aggregate and stream data. Define...SuggestedOdd jobRemote work
- A remote trading technology company is seeking a Head of Front End to create fast and ergonomic internal trading tools. Responsibilities include... ...owning the design of front-ends and lightweight backend services. Candidates should have 5+ years in building data-heavy...SuggestedRemote work
$155.5k - $197.4k
...Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized... ...Provider on the Inpatient Medicine Team supporting the Head & Neck, Melanoma, and Sarcoma Service (HMS) as a Float, you will provide comprehensive care...SuggestedFull timeWeekend work- ...what we’ve built, from everyday users to the biggest names in finance. Casap is looking for a Head of Implementations excited to... ...implementation strategy: Design end-to-end implementation methodologies... ...in fintech or financial services 8+ years in technical implementations...Suggested
- As the US Head of OOH Audience Measurement, you will be the driving... ...Market Strategy and Understanding, User Experience, Creative Excellence... ...Program: Oversee the end‑to‑end development and execution... ...mentor a dedicated US team to service and grow the US measurement program...Local areaFlexible hours
$235k - $265k
...and tools that enhance agent and internal servicing experiences. This role owns the strategy,... ...to align platform priorities, improve end-to-end journeys, and deliver seamless, scalable... ...as business product leader balancing user experience, efficiency, scalability, compliance...Work at officeRemote work$152.29k - $250.2k
The Head of Innovation in the Financial Protection & Retirement Solutions... ...closely with Product, Service and Operations, Distribution, and... ...advisor, client, and internal user journeys Translate emerging trends... ...and redesign experiences end-to-end. Champion adoption of AI...Full timeWork experience placementFlexible hours$226.9k - $378.1k
...States; Philadelphia, United States; Head of Environmental We are adding to our... .... Our team is committed to superior service levels, a distinctive approach to specialty... ...different locations, with the with the higher end being more aligned with the New York City...Temporary workMunich Reinsurance America, Inc.
New York, NY3 days ago$170k
...professionals for this role. What will you be doing? Barclays Services LLC seeks VP - Head of Valuations in New York, NY (multiple positions available... ...computing and delivery with QA other functional teams and end-clients. Lead the development of executive dashboards...Hourly payTemporary workRemote workBarclays
New York, NY9 days ago$45k - $60k
Northside Center for Child Development in New York seeks a Social Service Coordinator to oversee Early Head Start and Head Start social services. The role includes leading family-centered services, supervising staff, and ensuring program compliance with regulations. Candidates...$45k - $60k
Northside Center For Child Development, Inc in New York is seeking a Social Service Coordinator to oversee high-quality Early Head Start and Head Start social services. This role is crucial for fostering family engagement and safety while ensuring compliance with federal...$165k - $190k
...growing companies in technology, life sciences, and professional services. Our clients are ambitious leaders building complex businesses,... ...judgment calls that actually move outcomes. What You’ll Do Own the end‑to‑end claims advocacy experience for Vouch clients, from first...Work at officeFlexible hours3 days per weekDormont Manufacturing Company
New York, NY5 days ago$180k - $230k
...that shift. You’ll own BWZ's revenue engine end-to-end: validating what enterprise clients... ...directly into the COO. This is not a Head of Sales and not a Head of Marketing. It’s... ...ideally at a B2B media, events, or marketing‑services company. A track record of personally closing...Full timeRemote workShift workBlack & White Zebra
New York, NY1 day ago- ## Head of Global Labeling応募locations: Seqirus UK - Maidenhead: Seqirus Netherlands - Amsterdam: APAC, AU, Victoria, Melbourne, CSL Limited... ..., regulatory compliant, and is clear and informative for the end-user. This role leads the function responsible for labelling globally...Seasonal workWorldwide
- Overview As the Head of Loan Administration, you will lead the loan administration function... ...team, overseeing all aspects of loan servicing, credit fund operations, and reporting. You... ..., audit, and compliance teams for year-end and regulatory filings. Manage expectations...Local area
$180k - $210k
...deliver custodial, prime, and transaction monitoring services across traditional and digital asset markets. Role Purpose The Head of Intelligence and Investigations is a Copper... ...Defense investigations, ensuring an effective end‑to‑end transaction monitoring process with...$178.69k - $293.56k
Head of Park Avenue Wealth Management Technology This senior leader will define and execute the end-to‑end technology strategy for Park Avenue, Guardian’s wealth management broker‑... ...productivity, digital onboarding, client servicing, and integrated reporting across the...$200k - $300k
...a unified payments platform that makes it easy for users to onramp, swap, and take other onchain actions. Halliday... ..., and more. About the role We're looking for a Head of Payments to own Halliday's payments network end-to-end. This is a senior individual contributor role...Visa sponsorshipFlexible hours- ...elevating customer experiences and outcomes. As trailblazers in end‑to‑end quality intelligence, we’re setting new industry... .... Communicate with clarity. Direct, transparent, and always in service of the mission. Act like owners. Everyone is accountable for outcomes...Flexible hoursNight shiftWeekend work
$210k - $262.5k
Head of Healthcare and Life Sciences GTM AI is transforming how the world’s largest companies... .... Lead complex and large enterprise deals end-to-end — from discovery and value mapping... ...to manage applicants’ needs, provide our services, and comply with applicable laws. Any...Full time- Career Opportunities: Head of FrontEnd Channels (5998) Requisition ID 5998 -Posted - Permanent... ...support our global satellite connectivity services. In this position, you’ll work closely... ...leader with a strong background in front-end customer-focused digital delivery. You are...Permanent employmentContract workRemote workWork from homeFlexible hours
$150k - $200k
...caliber decision‑science organization. This is your primary mandate. End-to-end modeling across the credit and fraud lifecycle —... ...age, disability, veteran status, marital status, or any other legally protected status. #J-18808-Ljbffr ClarityPay Program Services, LLCWork at officeRemote workShift work- ...Head of Order to Cash About the Company Large financial services organization committed to innovation, operational excellence, and professional development.... ...candidate will be responsible for transforming the end-to-end global order-to-cash engine, leading a global...Contract work
- ...Head of Inference About the Company Ambitious AI infrastructure provider Industry Information Technology and Services Type Privately Held, VC-backed About the Role The Company... ...will be responsible for the end-to-end remit, including the serving...
$350k - $400k
...Built In’s Best Places to Work, 2025. As Head of Lending at Nova Credit, you will join Nova... ...critical vertical. You will hold end-to-end accountability (pre to post-sales)... ...responsible for winning within Financial Services (largest banks) and Consumer Lending (other...Full timeWork at officeFlexible hours$140k - $155k
...America, including coordination of month-end, quarter-end, and year-end close processes... ...ensure accurate and timely reporting. The Head of RTR will oversee preparation and maintenance... ...to achieve world-class efficiency and service levels Define a clear roadmap for transitioning...Local areaFlexible hours$182k - $370.43k
...minded, and deeply consumer-centric Head of Global Consumer Experience &... ...that unify the brand’s end-to-end experience while considering... ...to agentic commerce, service experiences, and next-generation... ...AI-driven insights to optimize user acquisition, retention, lifetime...$177.04k - $350k
...set of integrated tools, solutions and data services that help our clients make efficient... ...technology leader to partner closely with the Head of Technology for Enterprise Solutions in... ...operational workflows, data, and controls work end‑to‑end, and uses that understanding to...- ...hired for a growing business. You will lead end-to-end recruiting strategy and execution... ...accountability, and continuous improvement. As a Head of U.S. Private Bank Recruitment at... ...capacity planning, sourcing strategy, and service levels. Ensure consistent, high-quality assessment...Shift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of End User Services. Be the first to apply!
