The UPS Store 7657 Waipahu Sales Associate

We are a local family-owned The UPS Store Franchise in the center of old-town Waipahu, within yards of the new Pouhala HART Station and the Waipahu Bus Transit Center, adjacent to Highway Inn. We are looking to add a Part-Time Associate who delivers world‑class service to all customers. This person must love interacting with people and be able to work independently to solve and discover customer needs. This may include shipping, printing, processing, dropping off packages, taking passport photos, etc. Because we offer a range of services, training is fully paid and continuous throughout employment. Responsibilities Delivers world‑class customer service Communicates effectively and continuously practices good listening with customers, co‑workers, vendors, and store leadership Operates all equipment, software, and devices expertly and is willing to teach others Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends May open and/or close the store, perform beginning and end‑of‑day accounting and administrative tasks, etc. Participates in center maintenance, including cleanliness, safety, and organization Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Package shipments for safe arrival, including assembling stock boxes, building custom boxes, and adequately cushioning contents Frequently multi‑tasks while maintaining attention to detail and high‑quality control Performs other duties as assigned Qualifications High school diploma or GED required Retail/customer service experience Ability to learn and use POS systems Detail‑oriented, organized, and able to multi‑task Able to cross‑sell and up‑sell products and services Good communication and people skills Prompt, reliable, and responsible Able to lift 40+ pounds Benefits Competitive Hourly Pay starting $17 - $20 based on experience Employee Discounts Closed on major holidays Paid Training Paid Time Off for Full‑Time employees after six months Business Cards Uniforms Provided Casual and creative work environment Parking Formal Ongoing Training Program Healthcare after 4 weeks of > 20 hours work Eligibility for 401(k) after 1 year Full‑Time work Store Hours: 07:30 am - 6:00 pm M-F, 10:00 am - 3:00 pm SAT, 09:30 am - 3:00 pm SUN #J-18808-Ljbffr Highway Inn