Front Desk Receptionist

Pelage Medi Spa, a trusted name in Issaquah for over 26 years , is seeking a seasoned and professional Front Desk Receptionist with strong customer service experience. As the first and last point of contact for our clients, this role is critical in ensuring a welcoming, seamless, and exceptional experience. Who We're Looking For: We need someone who is naturally warm, professional, and client-focused. The ideal candidate: Has a positive attitude and enjoys making people feel welcome. Can anticipate client needs and provide outstanding service. Thrives in a fast-paced environment while keeping a cool head. Is highly organized, detail-oriented, and tech-savvy. Key Responsibilities: Greet and check in/out clients with professionalism and warmth. Answer multi-line phones, schedule appointments, and manage a busy calendar. Maintain and update client records/charts. Handle administrative tasks to ensure smooth daily operations. Maintain a clean, professional, and inviting front desk and workspace. Promote spa services and retail products. Schedule: Full-Time Position – Flexible hours, but ideally: Weekdays, Evenings and Saturdays Required Experience & Skills:

• Prior front desk/reception experience in a spa, salon, or hospitality setting.
• Proficiency with POS systems and appointment scheduling software.
• Strong customer service skills and a client-first approach.
• Tech-savvy – must be comfortable with Microsoft Office and basic internet use.
• Excellent verbal and written communication skills.
• Ability to multi-task, stay organized, and problem-solve in a fast-paced environment.
• Professional appearance and demeanor .
• Comfortable standing for extended periods.
• Reliable transportation.

Bonus Skills (Preferred, Not Required): Experience with retail marketing & display . Sales or commission-based retail experience. #J-18808-Ljbffr Issaquah Chamber