Sales Operations Manager - Navy Portfolio (Charlotte)

Job ID: 41675Location: Charlotte, North Carolina, United StatesCapabilities: Business and SalesOffice Setup: HybridSalary: $119,400.00 - $186,550.00Company: JacobsAt Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
This role may be performed from any U.S. location.Our sales proposal professional careers provide you the opportunity to support and lead business development pursuits to capture quality business for the enterprise. As a Sales Operations Manager, you will lead the preparation and production of proposals for U.S. Navy projects and programs of various sizes and types, including the selling unit’s strategic top prospects. This position requires strong leadership skills, advanced knowledge of business and proposal development processes, and the ability to integrate emerging business/industry trends. Responsibilities for this position include leading and/or contributing to the pursuit capture and proposal submittals for a variety of Architect-Engineering and construction-phase services for buildings and infrastructure projects to grow and cultivate our federal business. You should be a self-motivated professional and leader with more than 5 years of demonstrated experience in an Architect-Engineer, construction, environmental consulting, or related technical industry, with a demonstrated history of growing work with existing clients. The successful candidate balances leadership with hands-on capability and writing skills, with a focus on U.S. federal SF330s, proposals, and Task Order RFP development and management.As a Sales Operations Manager you will:Maintain client satisfaction within business and client groups, specifically within our U.S. Federal Navy portfolio. With little or no supervision, independently perform research, writing, editing, and proposal production and coordination for various sales/business development efforts to meet internal and external deadlines, with a focus on U.S. Navy SF330s, proposals, and Task Order RFP development and management.Lead complex, major strategic proposal efforts; edit, write, coordinate, and ensure compliance and quality; oversee preparation/writing of proposal sections by others. Exercise sound judgment and leadership to make timely decisions on compliance-related issues and other issues impacting the development, production, and on-time delivery of high-quality proposals.Understand and apply Jacobs’ sales best practices and processes for opportunity assessment, proposal development, and knowledge management. Support account and capture teams in integrating pursuit strategy and win themes. May lead the integration of the pursuit strategy/win themes on major/strategic efforts. Charter proposal team, writers, and review teams to streamline proposal development and maximize the document quality.Assemble proposal teams and manage proposal and production staff on assigned efforts. Lead geographically dispersed proposal teams and be able to do this remotely. Routinely establish and enforce document management and organization best practices using proposal SharePoint sites. Support and encourage document close-out, and file-sharing. Lead communications and content collection with external teaming partners and subcontractors. Prepare and confirm compliant proposal deliverables. Lead the proposal development process, including meeting client requirements, internal and external schedule milestones, and proposal budget. Proactively communicate issues/variances, resource needs, or other issues; seek input and support, and help develop solutions in a timely manner. Write or edit content for some non-technical sections, including interviewing subject matter experts and tailoring resume and project description content. Accountable for and oversee QA/QC of proposal documents. Contribute suggested improvements/additions to proposal development processes. Prioritize own and others’ work to meet proposal/team deliverables. Maintain robust internal client network within the business unit and/or client account teams. Demonstrate excellent oral and written communication and active listening skills. Use communication and negotiation skills to guide, influence, and coordinate others. Lead communications with graphic design, document publishing, production staff, technical writer/editors, and other proposal team members. Possess advanced understanding of enterprise objectives and services provided by business markets. Implement company image/brand guidelines on assigned projects. Follow up on completed projects and write-up and apply lessons learned to future efforts. Analyze complex issues and use sound judgment and experience to develop solutions for a wide range of sales-related activities and issues. Work with technical teams to develop outlines for compliant, responsive technical content and conceptual-level proposal graphics Facilitate effective communication between supporting functions including technology, estimating, contracting, and project controls staff during proposal development Accurately budget and track level of effort for proposal team. Understand the basic concepts of a cost volume sufficient to oversee compliance and manage its production. Able to read the technical scope, understand the salient points, and be comfortable participating in discussions of technical approach. Seen as a go-to person for sales information and resources. Follow enterprise health and safety policies and procedures and escalate issues, if needed.
Here's what you'll need
BS/BA in management, journalism, English, or technical discipline OR 5+ years of relevant proposal management experience in lieu of degree5+ years of relevant experience managing and developing proposals, presentations, and related sales or business development deliverables 2+ years of experience with U.S. federal clients for A-E services, facilities and infrastructure, and/or environmental related SF330s and proposalsProposal experience in the engineering, architecture, environmental, and/or construction industriesAdvanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, quality, and content Strong leadership qualities: able to direct proposal teams, help drive the sales/proposal process, and coordinate/negotiate with teams both in person and remotely Team player, comfortable and flexible working with a variety of personalities and team compositionsWell organized, able to manage multiple tasks concurrently and engage with various stakeholders/reviewers Ability to work successfully with diverse teams, from junior Inside Sales staff to senior company leaders Ability to lead a proposal team, establish and communicate a plan, and produce high quality outcomesThe ideal candidate will possess and demonstrate some of the following skills and knowledge:Knowledge of company markets, partner/competitor/subconsultant firms, clients, emerging business and industry trends; and the ability to actively integrate that knowledge into work activities Marketing and proposal experience for U.S. federal clients, including SF330s, RFPs, and Task Order RFPs (Navy preferred)Self-starter and independent workerCollaborative team memberWork well under deadlinesWilling to travel as needed to support pursuitsProficient in Microsoft Office suite (mandatory) and Adobe creative suite including InDesign (preferred); experience with a customer relationship management (CRM) system (SalesForce preferred)#LI-KS7Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.The base salary range for this position is $119,400.00 to $186,550.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on July 02, 2026. This position will be open for at least 3 days.We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Locations
CityStateCountryDallasTexasUnited StatesDenverColoradoUnited StatesDenverColoradoUnited States