Supervisor, Operations 1st Shift (Direct to Consumer)

Job Description

Job Description

About Company:

At Conectiv Supply Chain Solutions (SCS), we specialize in delivering seamless, end-to-end supply chain solutions that propel your business forward. With a strong presence in Guadalajara, Nashville, Memphis, Poland, Australia, Mexicali and Rugby, our global capabilities allow us to execute third-party logistics (3PL) solutions with precision and efficiency. We leverage decades of proven expertise to tailor and scale solutions that meet the unique needs of your business, ensuring streamlined operations and exceptional customer satisfaction. Our journey began in the optical disc manufacturing industry, where we honed our skills in precision manufacturing, packaging, and distribution. As the market evolved, so did we. Today, Conectiv is at the forefront of logistics innovation, offering cutting-edge warehousing and transportation solutions that integrate advanced automation and flexible operations. Our team of skilled experts is dedicated to redefining industry standards and pushing the boundaries of what’s possible in supply chain management. From warehousing and fulfillment to complex project management and returns handling, we can provide comprehensive solutions that drive growth and efficiency for your business.

In addition, SCS has successfully optimized its injection molding business and supply chain services by implementing a clear diversification strategy including establishing Vinyl production manufacturing, packaging and distribution in North America as well as expanding and delivering high-impact commercial print solutions.

Mission: Leveraging on their diverse background and expertise, the Executive Leadership Team leads Conectiv’s ambition through engaging all Conectiv Teams across business units and geographies through a journey of innovation, operational excellence, and inclusion. We are dedicated to seamlessly link our clients with their customers and end consumers through a versatile range of manufacturing, distribution, and logistics solutions.

At Conectiv, we believe our growth and innovation will be enhanced with diversity. Therefore, as we expand our realm of possibilities, we are committed to an equitable and inclusive culture that reflects the dynamic world around us. We are continuing to build and maintain working environments where each employee is comfortable being their authentic self and feels respected for who they are. We know great things happen when teams from different backgrounds, geographies, cultures, and human experiences collaborate as such, we’ve engaged employees globally across various departments and positions in organizational committees aimed at propelling the company forward. Three examples of this are our Women’s Leadership Network, Business Ethics Panel, and Communication and Recognition Strategy committees. Check us out at -scs.com/.

Summary/Objective

Supervises and coordinates the daily activities of the picking and packing team within the warehouse. Ensures accurate, timely order fulfillment and implements continuous improvement strategies to optimize productivity, safety, and workflow efficiency

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

• Monitor daily picking activities to ensure orders are completed accurately and on time.
• Identify, develop, and implement processes to improve picking efficiency and minimize bottlenecks. 
• Reviewing work forecasts to determine your productivity requirements to meet the overall goals and objectives of the day.
• Partnership with other Departmental Supervisors to ensure the balance of labor and workload are distributed appropriately
• Collaborate with departments and stakeholders to develop strategic plans for efficient warehouse practices.
• Monitor expenditures and implement corrective actions if needed.
• Enforce operating instructions and safety policies.
• Directly supervise the picking department, including hiring, coaching, and training employees.
• Demonstrate strong interpersonal skills for communication with various stakeholders.
• Implement and verify effective strategies using minimal company resources.
• Verify quality and productivity standards, write detailed reports, and present findings in meetings.
• Follow strict safety procedures using computer software tools to measure performance.
• Work well in a team environment, collaborating with other supervisors and Inventory staff to achieve objectives.
• Possess strong independent skills to work with minimal supervision.
• Develop and implement effective control processes to enhance productivity.
• Schedule and oversee warehouse staff.
• Conduct timely and constructive performance evaluations.

Required Education and Experience

HS Diploma/GED AA/AS BA/BS MBA/MS PHD

or equivalent combination of education and experience

Associates Degree or equivalent combination of education and experience

• Three to five years related supervisory experience and/or training; or equivalent combination of education and experience

Additional Qualifications

• Strong leadership and team management skills.
• Excellent verbal and written communication abilities.
• Knowledge of warehouse operations, procedures, and systems.
• Demonstrated ability to meet deadlines, solve problems, and adapt to change.
• Strong organizational skills and customer-focused mindset.

Supervisory Responsibilities

• Manage and develop assigned staff in accordance with company policies and applicable laws.
• Lead team to meet or exceed service-level agreements (SLAs).
• Participate in interviewing, hiring, training, and onboarding of employees.
• Assign and direct daily work, conduct performance evaluations, and provide coaching and discipline as needed.
• Serve as an escalation point for issue resolution and employee concerns.

Work Environment

• Primarily operates in a warehouse environment.
• Requires flexibility to adapt between warehouse floor activities and administrative tasks.
• Regular use of office equipment, tablets, scanners, and related tools.

Physical Demands

• Regularly required to stand, walk, talk, and hear.
• Frequent use of hands to handle products and equipment.
• Must occasionally lift and move up to 30 pounds.
• Requires the ability to see close, distant, and peripheral, as well as adjust focus.

Travel

• No travel is expected for this position.

CONECTIV IS AN EQUAL OPPORTUNITY EMPLOYER

We comply with all Federal, State and Local law prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state or local law.

1st Shift Monday Through Friday 7:00 am to Finish. OT may be required based on the client needs.