Customer Service Representative

About Park Core Group Park Core Group provides professional parking management, vehicle flow coordination, and on-site guest support services for commercial properties, event venues, hospitality locations, and residential communities. Our teams focus on safety, organization, and excellent customer service. Position Summary We are searching for a dependable and customer-focused Customer Service Representative to support parking operations in Cincinnati. This role assists drivers and guests, answers parking-related questions, and helps ensure smooth and efficient daily operations at assigned locations. Key Responsibilities Assist guests and drivers with parking-related questions and concerns. Provide clear directions to parking areas, payment points, and exits. Respond to customer inquiries in a professional and courteous manner. Support on-site parking staff and supervisors as needed. Monitor parking areas to ensure a positive guest experience. Follow company policies, safety procedures, and service standards. Minimum requirements: Qualifications * High school diploma or GED required. * Strong communication and customer service skills. * Ability to remain professional in fast-paced or high-traffic environments. * Ability to stand, walk, and work on-site for extended periods. * Reliable, punctual, and team-oriented. * Previous customer service or parking experience is a plus but not required. Benefits * Competitive hourly pay. * Paid training and onboarding. * Flexible scheduling (full-time and part-time shifts available). * Opportunities for advancement within parking operations. * Employee recognition programs. * Health insurance, 401(k), and paid time off may be available based on employment status and company policy.

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