Experienced Automotive Service Advisor

Overview Titus-Will Automotive Group is a long-standing, family-owned dealership group serving the South Sound since 1938. We are looking for experienced Service Advisors to join our busy, high-performing Chevrolet, GMC, and Cadillac service department in the Olympia Auto Mall. This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization. What You’ll Do Greet customers and guide them through the service process Write accurate repair orders and clearly communicate service recommendations Build trust and long-term customer relationships Coordinate with technicians to ensure timely, high-quality repairs Meet performance goals while delivering an excellent customer experience Qualifications 3+ years of experience as a Service Advisor/Writer in a dealership or independent shop Strong customer service and communication skills Ability to thrive in a fast-paced, high-volume environment Valid driver’s license and clean driving record Benefits & Compensation Pay Range: $75,000 - $150,000 per year (based on experience, performance, and qualifications) Compensation Structure: Base salary plus performance-based incentives Medical, Dental, and Vision insurance 401(k) retirement plan (eligible after 90 days) Paid training Employee discounts PTO: Earn 1.0 hour for every 40 hours worked Additional benefits details available here: Why You’ll Love Working Here Consistently busy, high-volume service department Supportive leadership team that understands advisor workflow Strong technician team and efficient shop processes Family-owned company with many long-tenured employees and real advancement opportunities About Titus-Will Automotive Group Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have built long-term careers with us. In addition to our dealerships, we operate a dedicated service center in Downtown Tacoma and service multiple makes and models. Visit to view all current openings. Equal Opportunity Employer Titus-Will Automotive Group is a drug-free workplace and an equal opportunity employer. We prohibit discrimination and harassment of any kind in accordance with federal, state, and local laws. Employment is contingent upon completion of a pre-employment drug screen (excluding marijuana). Positions involving driving company or customer vehicles require a valid driving record. #J-18808-Ljbffr