Customer Service Rep (08553)

Customer Service Rep

Dinuba, California, Guantes Pizza Incorporated

Job Description

ABOUT THE JOB- As a Domino's Pizza CSR, you are the first contact with every customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for customers.

As a CSR you will receive training on our computer system and will gain confidence through working with customers. Plus, we offer flexible hours.

As a CSR you will be required to:

• Uphold Domino's standards of grooming, uniform, and appearance.
• Answer phone calls
• Customer service, interact with customers (Smile)
• Promote pizza products and specials
• Collect cash and credit card payments
• Memorize procedures and recipes
• Exhibit a sense of urgency when answering phones or helping carryout customers
• Clean, sweep, mop, lift to 20 pounds, climb ladders
• Operating pizza oven, and properly boxing products for delivery or carryout
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.