Join Our Talent Pool: Universal Banker (Future Opportunities)

Universal Banker

Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in Pennsylvania, committed to serving our members with better rates, outstanding service, and a member-focused approach. Since 1950, we've provided financial services that make a real difference in our members' lives. As a not-for-profit organization, we offer an environment where employees can grow professionally while contributing to the well-being of our community.

Position Overview

We are seeking a Universal Banker to join our team! This full-time, customer-facing role combines teller responsibilities with platform banking services. The ideal candidate thrives in a dynamic, people-focused environment and is passionate about helping members enhance their financial well-being.

Key Responsibilities

Member Service: Provide exceptional service by greeting members warmly, resolving issues, and ensuring each member feels valued.

Account Services: Open new accounts, process transactions, and provide information about our products and services to meet members' financial needs.

Loan Originations: Process loan applications, review credit reports, and assist in closing loans (auto, home equity, personal).

Member Education: Advise and educate members on financial products, such as loans, IRAs, and share certificates, helping them make informed decisions for their financial future.

Teller Duties: Handle cash transactions and process member deposits/withdrawals with accuracy.

Problem Solving: Address member inquiries and concerns, ensuring timely and effective resolution.

Team Collaboration: Contribute to Balance Score Card goals and support team objectives.

Position Requirements

Education: High School Diploma (required)

Experience: 2+ years in financial services or customer service, with cash handling experience

Skills:

• Strong sales and communication skills
• Comfortable with technology and using banking systems
• Strong problem-solving skills
• Ability to work well independently and as part of a team

Licenses/Certifications : NMLS registration required (or ability to acquire upon hire)

Why Join MSDFCU?

Competitive Salary with performance-based increases

Comprehensive Benefits Package (health, dental, 401k, generous PTO)

Opportunities for Career Advancement and professional development

Supportive, Member-Centric Work Environment

Locations

Chalfont Branch: 335 W. Butler Avenue, Chalfont, PA 18914

Collegeville Branch: 130 Main Street, Suite 156, Trappe, PA 19426

Harleysville Branch: 665 Main Street, Harleysville, PA 19438

Lansdale Branch: 333 South Broad Street, Lansdale, PA 19446

Quakertown Branch: 274 N. West End Blvd, Quakertown, PA 18951

Upper Gwynedd Branch: 351 N Sumneytown Pike, North Wales, PA 19454

West Point Branch: 770 Sumneytown Pike, West Point, PA 19486

Floater: based out of the Chalfont Branch and will fill-in where needed in other branches

How to Apply

Ready to make an impact? Apply now to join our team and help us make a difference in the financial lives of our members. We look forward to hearing from you!

Merck Sharp & Dohme Federal Credit Union