Branch Teller- Evendale

Branch Teller- Evendale

Primary Duties and Responsibilities:


General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Overview:


While promoting a welcoming and member-focused environment, the Branch Teller administers basic member financial transactions while ensuring additional members' needs are addressed by branch team.

Essential Responsibilities:

• Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, and cash handling
• Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability
• Determine additional holds as necessary and communicate this information with members effectively
• Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation
• Collaborate with and refer members to other branch team members as necessary to complete or resolve additional issues that have been uncovered during the interaction
• Guide members through self-service handling of account maintenance requests through digital channels
• Responsible for daily balancing procedures
• Taking inventory of cash drawers at the beginning and end of shifts
• Support branch in ensuring members' needs are being met and members are welcomed in a supportive and welcoming environment

Education and Experience:

• High school diploma or GED required
• Minimum one year member support related, or professional experience required
• Previous experience handling cash transactions preferred

Knowledge, Skills, and Abilities:

• Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
• High degree of professionalism, functioning well in a fast paced, in-person environment
• Thorough attention to detail in reviewing member accounts and processing transactions
• Ability to be proficient with software to fulfill job duties

At GECU, we want to support your wellbeing by offering a wide range of benefits:

• Health, Dental and Vision insurance
• Life and Disability insurance options
• Paid Time Off starts accruing once hired and take your birthday off -paid
• 401k Retirement plan with up to a 10% match of your base gross compensation
• Tuition reimbursement opportunities & professional development
• Volunteer opportunities -and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms

And many more!


Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!


General Electric Credit Union is an Equal Opportunity Employer