Operations Director

Let's skip the buzzwords: DigitalBridge wants a mission-soaked Operations Director in Rochester, NY who delivers, learns fast, and treats Cultural Awareness as a craft. At its core, this is an Operations Director job in NY that rewards 10 years with $120,000 - $182,000 and room to run. Key Responsibilities Translate director objectives into concrete, actionable day-to-day steps Keep a steady hand on DigitalBridge accounts when volume spikes Monitor work quality and flag issues before they escalat Support daily operations at our Rochester site and keep workflows moving Carry general knowledge that doesn't live in any wiki yet Keep DigitalBridge's Coaching pipeline humming without constant hand-holding Run point on general incidents until they's truly resolved What You'll Bring 11 years of learning when to trust the process and when to break it Meticulous attention to detail across every deliverable 12 years that taught you which corners can be cut A history of leaving general processes better than you found them Sound instincts for reading a room you've never been in before Comfort with the contract cadence of a Rochester-based operation DigitalBridge brings together people-centered people in Rochester, NY who care deeply about the craft behind general. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting. Open with $120,000 - $182,000, grow your Decision Making under a mentor, lean on full benefits, and flex your hours the way grown-ups should. The DigitalBridge team is scaling in Rochester, NY, and we are hiring for it now. #J-18808-Ljbffr