Veterinary Receptionist

Receptionist Position At Alamo Animal Hospital

Alamo Animal Hospital in Alamo is accepting resumes for an open receptionist position on our team. This position is open immediately and requires a strong affinity for working with the public as well as animals. We're a 3-doctor small animal hospital with well-established clientele and a team of professionals that love what we do! We practice high quality general medicine in a clean, easily accessible facility with modern equipment. Our staff is fun, friendly and works together as a stellar team, could you be our newest star?

To be considered you must possess the following attributes:

• Professional
• Mature
• Positive attitude
• Team-oriented
• Hard working
• Friendly
• Reliable
• Honest
• Confident

Required skills include but are not exclusive to:

• Ability to show compassion and kindness to all you meet at all times
• Strong communication skills, both written and verbal
• Proven ability to work with the public in an often-stressful environment
• Ability to manage multiple phone lines
• Strong computer and multi-tasking skills
• Honest and accurate money-handling and exchange
• Ability to effectively handle both busy, stressful situations and slow, tedious situations, as you will be faced with both on a daily basis and be required to remain productive in both.

Some of the tasks that are expected of our receptionists include:

• Providing excellent and expeditious client experience
• Greeting clients, responding to questions; processing incoming and outgoing pets, and handling payments.
• Answering phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
• Handling incoming and outgoing mail and e-mail.
• Escorting clients and patients into exam rooms as well as taking a patient weight
• Checking surgery and drop-off patients into the hospital
• Monitoring client waiting area to ensure cleanliness.
• Taking prescription refill orders from clients and on-line
• Filling all prescriptions and calling in prescriptions to pharmacies
• Documenting and maintaining client information, service data and other pertinent information within business operations software.
• Escalating complex matters to senior staff.
• Enjoying the human/animal bond and interactions
• Enjoying what you do and having fun!

Ability to work opening/closing shifts, work Saturdays and flexibility with your schedule are required. We are open 8:00 am to 6:00 pm M-F and 8:00 am to 1:00 pm Saturdays. We are closed on Sunday.

The base hourly wage for this position is $18-$21, depending on experience. Medical, dental, vision, as well as a 401 (k) program are just some of the benefits that we can offer. Of course we have a very generous employee pet discount as well.

Consider joining us in our mission to provide excellent, accessible care to improve the lives of animals and the people who love them!