Energy\Utilies Support Analyst
Kaav Inc.
JOB DESCRIPTION Serves as customer-facing member of an energy usage analysis team dedicated to supporting customer inquiries for the Product team.
Responsible for answering customer phonecalls and emails and translating them into Azure Dev Ops tickets for resolution.
Responsible for logging issues/tickets in both ADO and Excel sheets and keeping them in sync.
Produces a monthly summary report (Excel) of all customer inquiries, status, and ticket numbers from weekly numbers. Must Have
Background Check : No
Drug Screen : No
Responsible for answering customer phonecalls and emails and translating them into Azure Dev Ops tickets for resolution.
Responsible for logging issues/tickets in both ADO and Excel sheets and keeping them in sync.
Produces a monthly summary report (Excel) of all customer inquiries, status, and ticket numbers from weekly numbers. Must Have
- Ability to identify, clarify, and resolve issues and risks, escalating them as needed.
- Ability to manage stakeholder relationships.
- Entering bug and story tickets into a software management system
- Excel reporting skills
- MS Office skills
- Professional customer service phone skills for high importance customers (public facing, not internal)
- Ability to execute existing SQL queries
- Automation / Technical Writer
- Experience in Azure Dev Ops
- Knowlege of energy terminology
Background Check : No
Drug Screen : No
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Energy\Utilies Support Analyst in New York, NY vacancy
- ...Job Title Serves as customer-facing member of an energy usage analysis team dedicated to supporting customer inquiries for the Product team. Responsible for answering customer phonecalls and emails and translating them into Azure Dev Ops tickets for resolution. Responsible...Suggested
Software Technology Inc
New York, NY9 days ago - ...design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders... ...devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution...SuggestedRemote workFlexible hours
- ...improvements needed, designs systems to implement those changes and trains and motivates others to use the systems. Support and maintenance of the 24x7 Energy Management Systems (EMS) at two control centers. Duties will involve the timely update of the state estimator,...SuggestedFor contractors
Samprasoft
New York, NY5 days ago - ...Overview Talascend is currently seeking a Technical Support Specialist for a Remote opportunity The technical support specialist will handle remote troubleshooting and diagnostics for energy-related equipment, ensuring high customer satisfaction and efficient case management...SuggestedWork at officeLocal areaRemote work
Talascend
New York, NY5 days ago - Pandell is seeking a customer support professional in Georgia. This role focuses on delivering accurate support, timely account billing, and managing exceptions in the energy sector. Candidates should have strong analytical and communication skills, with a background in...SuggestedWork experience placement
- A leading energy company is seeking an IT Client Support Technician to provide exceptional customer service in both corporate and remote office settings. The role involves resolving hardware and software issues for end-users, managing inventory, and assisting with client...Remote jobWork at office
$150k - $300k
...AI. We are an AI laboratory dedicated to providing engineers with the tools they need to solve the world’s hardest infrastructure, energy, and climate problems. By arming designers with frontier technology, our ambition is to build the most valuable, talent-dense engineering...Work at office- ...salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in... ...is based in Atlanta, GA. Responsibilities Provide technical support for CAT Controllers and other Hayward Commercial products via phone...
- ...Commodities Application Support Specialist Requisition ID: 238659 Salary Range: 12... ...research, fixed income products, derivatives, energy, foreign exchange and precious & metals.... ...on the data. ~ Experience as a Support analyst or DevOps Engineer in a 24x7 uptime...Work experience placementLocal areaRemote workFlexible hours
Scotiabank
New York, NY2 days ago $58.5k - $93.6k
...every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us... ...scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety. What's In It For You We...Hourly payTemporary workLocal areaRemote workMonday to Friday$120k - $170k
...engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an... ...they remember when things break and how fast you fix them. As a Support Engineer at Avoca, you're the person who makes that moment go well...Full timeWork at officeImmediate startFlexible hoursNight shiftAvoca AI
New York, NY4 days ago$55k - $80k
...The technical support engineer assists customers in maximizing the benefits of PVcase software. Their responsibilities include educating... ..., build better, and accelerate the global transition to clean energy. PVcase ends clunky processes and corrupted data to clear the...Summer workRemote workFlexible hoursPVcase
New York, NY1 day ago- ...delivery and measure updates are configured and tested to support our growing clean energy goals. Responsibilities include facilitating user... ...Certifications in Scrum/Agile Proven experience as a Business Analyst Self-sufficient person who can work collaboratively in...Work experience placement
Kaav Inc.
New York, NY3 days ago - ...expanded to 85 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls... ...diagnosing system behavior, and unblocking customers in real time. As a Support Engineer at Avoca, you’ll focus on resolving customer issues...Full timeWork at officeImmediate start
- ...expanded to 85 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls... ...an immediate and visible impact. About the Role As a Manager, Support Engineer at Avoca, you’ll lead the team responsible for resolving...Full timeWork at officeImmediate start
- ...HRIS Support Specialist / SAP / Remote / Must work EST hours Our client is a global water technology expert. They are looking to hire a HRIS Support Specialist on a contractual basis. As a long term member of the HRIS team, you’ll be assisting the company by playing a...Full timeContract workTemporary workRemote workFlexible hours
Motion Recruitment
New York, NY5 days ago - ...Job Title JD Primary skills – Unix, Sql, Scripting. Monitoring tools. Financial domain experience will be beneficial. Support IB Rates & Credit Business and applications- Role includes Change & Incident Management BAU support tasks and occasional weekend...Casual workDay shift
TechDigital Corporation
New York, NY14 days ago - ...Overview The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user...Remote work
ClinDCast LLC
New York, NY5 days ago - ...Job Overview A US-based company is looking for an IT Support Analyst to join their team 100% remotely from Argentina. The role focuses on day-to-day technical support for internal users, including VIP / Executive-level stakeholders . Fluent English is mandatory (daily...Remote work
Grow UP HR
New York, NY5 days ago - ...Brief Description The Associate Application Support Analyst / Application Support Analyst plays a critical role within the Customer Support Team, providing high-quality technical and operational support to enterprise customers. This role is customer-facing and requires...Temporary workRemote workWorldwideFlexible hoursWeekend workAfternoon shift
Smart Communications group
New York, NY5 days ago - ...A leading retail robotics company in the United States is seeking a Technical Support Analyst to investigate customer issues across robotic and software systems. You will diagnose problems, collaborate with engineering, and improve support processes using automation and...
Simbe Robotics Inc
New York, NY5 days ago $85k - $95k
...America) Please review the following job description: Provides support to end-users for either PC, server or mainframe applications,... ...interacts In this role, we are seeking IT Associate Support Analyst with 5 - 7 years of technical experience supporting Banking or...Full timePart timeWork experience placementShift workDay shiftTruist Inc
New York, NY4 days ago- ...We are seeking a smart, highly motivated, and eager-to-learn junior candidate to support FIX onboarding and production support for Equity trading workflows. This is an excellent opportunity for a recent graduate or early-career professional looking to build expertise...Internship
3B Staffing LLC
New York, NY4 days ago - ...Program Support Analyst Level 2 The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development. Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following: Develop,...Work at office
Metropolitan Transportation Authority
Astoria, NY4 days ago - ...Aeries Technology is seeking a Support Analyst to work remotely. This role requires a minimum of 3 years of relevant experience, primarily in financial or investment services. The Analyst will handle daily tasks, communicate with clients, and analyze data for key stakeholders...Remote workNight shift
Aeries Technology
New York, NY1 day ago $53.02 - $57.02 per hour
...Genesis10 is currently seeking a FCC KYC Support Analyst for a Remote position with a Global Financial Institution located in Jersey City, NJ. This is a 5 month contract opportunity. Within the Compliance Operations Department, the specialist is responsible for performing...Hourly payContract workWork at officeRemote workGenesis10
Jersey City, NJ4 days ago- ...Production Support Analyst About Makai Makai uses best-in-class AI and data to solve real-world operational and strategic challenges at scale. We help businesses with enterprise automation, human-machine teaming, product design and development, and market intelligence...Local areaRemote workFlexible hours
Makai Labs LLC
New York, NY3 days ago $65k - $80k
...TixTrack, Inc is seeking an IT Support Analyst to provide Tier 1 and Tier 2 technical support to employees, with responsibilities including troubleshooting hardware/software issues and managing user access. This full-time role is primarily remote, ideal for candidates...Full timeRemote workFlexible hoursTixTrack
New York, NY2 days ago- ...A leading global organization is seeking a Global Support Analyst with fluency in Chinese for a remote opportunity. The role involves supporting communication and program coordination focused on philanthropic initiatives. Candidates must have strong communication skills...Remote work
IDR, Inc.
New York, NY2 days ago $85k - $110k
...to relentlessly enhancing the fan experience and delighting sports fans globally. The Role The HRIS Integrations Support Analyst supports and maintains integrations across all HR, Payroll and Total Rewards systems including but not limited to Oracle HCM, UKG...Temporary workWork at officeRemote workFanatics
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Energy\Utilies Support Analyst. Be the first to apply!
Related searches
- renewable energy analyst New York, NY
- energy analyst New York, NY
- technical support assistant New York, NY
- technical analyst New York, NY
- end user support technician New York, NY
- IT assistant New York, NY
- oracle technical analyst New York, NY
- help desk assistant New York, NY
- IT support technician New York, NY
- operations support technician New York, NY