IT Support Analyst - Remoto

Job Overview A US-based company is looking for an IT Support Analyst to join their team 100% remotely from Argentina. The role focuses on day-to-day technical support for internal users, including VIP / Executive-level stakeholders . Fluent English is mandatory (daily communication with US-based teams). Requirements / Experience Experience with Windows troubleshooting Hands‑on experience using ticketing systems (Jira or similar) Previous exposure to VIP / Executive Support Proactive mindset and ability to work independently Advanced / fluent English (mandatory) Nice to Have Experience creating or improving documentation and processes Basic knowledge or experience with Active Directory 100% remote role Work closely with US-based teams Learning and growth opportunities in an international environment Stable position with real day-to-day impact Company Details Global investment management firm that was founded in 2017 and began managing capital in 2018. The firm employs a multi‑manager, multi‑strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced portfolio managers within a robust risk framework. The firm is based in New York, with offices in Connecticut, London, Jersey, Paris, Singapore, Hangzhou, Tokyo, and Hong Kong. #J-18808-Ljbffr