MOW Food Service Coordinator

Job Description

Job Description

Description:

The MOW Food Service Coordinator is responsible for facilitating and coordinating the servicing and delivery of meals at congregate sites including setup and clean-up of the facility. Maintaining positive working relationships with outside partners and facility directors is essential. Daily routine includes responsibility for facilitating packing and routing of home-delivered meals, ensuring correct portioning and distribution of meals to the proper containers, and participating in the setup and breakdown of the pack-out line.

Coordinate all activities required to ensure efficient operation of the meal site following detailed instructions provided by the Site Operations Lead and Dietitian

• Responsible for proper serving of food to congregate meals participants
• Responsible for food-safe temperature guidelines in accordance with health department
• Verify that the food received aligns with the approved menu
• Maintain an accurate roster of clients served
• Enroll new clients at the site and forward information to the Operations Lead for meal approval
• Maintain accurate site records including:
• Daily contributions
• Daily temperature logs
• Daily calibration logs
• Daily rosters
• Monthly nutrition education activity roster
• Monthly volunteer time rosters
• Notify the Operations Lead of any emergencies that arise including:
• Drop in food temperature levels
• Client accidents (sickness, falls, etc.)
• Staff accidents (injuries)
• No food arrival

Coordinate meal service and clean-up

• Train and monitor meals volunteers while serving meals to clients
• Clean and sanitize work and storage area daily

Pack meals efficiently

• Provide adequate meal portions to program participants according to ACMS guidelines
• Portion food into HDM containers according to the menu and approved serving size
• Responsible for utilizing correct serving utensils
• Provide 100% accuracy on meal counts
• Ensure that food presentation guidelines are followed
• Brief exposure to hot and cold environments while performing duties such as pulling hot pans out of the oven, pulling carts of frozen meals out of the freezer, or packing frozen meal boxes

Other Responsibilities

• Attend staff training workshops
• Attend and participate in Zoom meetings
• Participate in training sessions designed to improve social skills and job-related skills in food handling, volunteer recruitment support, record maintenance, and working with older persons.
• Assist in outreach and nutrition education programs as needed
• Ability to welcome and respect people of diverse ages and races, with sensitivity to civic and cultural issues
• Ability to work in a fast-paced environment with frequent interruptions
• Ability to complete clerical duties on schedule with little or no supervision
• Ability to handle client information confidentially and discreetly
• Other duties assigned to meet the goals of the department

Supervisory Responsibilities

N/A

Physical Demands and Work Environment

The in-office, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In-office requirements: All or the majority of this position is required to be conducted in-office at MIFA’s physical location or at an assigned MIFA program site for effective performance of essential functions. In-office requirements ensure staff members remain accessible, connected, and prepared to serve and allow for in-person collaboration that drives innovation while preserving the flexibility that keeps MIFA agile. Exception: Hotline Representatives who work on-call seven days a week and after hours.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk or hear. The employee must occasionally lift and/or move 15 to 25 pounds. Specific vision abilities required by the job include close vision and distance vision.

Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high-crime environments. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.