Global Head of Loans Technology

Global Head Of Loans Technology

The Global Head of Loans Technology will be responsible for front to back defining, driving, and executing the technology strategy and roadmap for Loans, encompassing direct ownership of LoanIQ for loan servicing and Clearpar integration. This critical leadership role will also be responsible for guiding the overall technology strategy for all Loans applications front to back. The focus will be on leveraging domain knowledge, cloud skills, and advanced technologies like AI to drive efficiency, transform loan processing, and enhance overall business growth. This role will report directly to our CIO of Global Corporate Technology.

This leader will be instrumental in increasing efficiency, enhancing controls, and providing innovative technology solutions for our Global Loans Business.

We are seeking a visionary leader with an entrepreneurial mindset for a rebirth of our technology capability, capable of creating, communicating, and executing a unifying digital vision across a global enterprise for Loans Technology. The ideal candidate will be a senior technologist with exceptional technical acumen, proven leadership, extensive experience, and superior communication skills to influence change at all levels of the organization. This individual will serve as a disrupter within our Loans capability elevating requirements to drive our strategy throughout the Loans organization and shaping the future of our Loans technology. They must possess a deep understanding of Loans processes and workflows and how AI, cloud, and modern architectural patterns can transform loan processing efficiency. Developing and leading a team of ambitious strategists and engineers, building strong collaborative relationships with senior leaders and key stakeholders, and driving the vision forward is essential. An ideal candidate will be comfortable not only leading and influencing but also diving into the technical details and rolling up their sleeves to ensure execution excellence.

Key Responsibilities:

• Provide strategic guidance and oversight overall technology strategy for all Loans applications front to back and ensure alignment with overall business objectives and technology standards.
• Define and execute a comprehensive global loan technology strategy, directly overseeing the LoanIQ application for loan servicing and integration with Clearpar.
• Drive continuous innovation and digital transformation across all Loans processes and workflows, leveraging cutting-edge technologies, with a strong focus on the strategic integration of Artificial Intelligence (AI) to enhance loan processing efficiency, provide predictive insights, and personalize offerings.
• Lead the transformation agenda around the use of AI and cloud capabilities to significantly improve the efficiency and effectiveness of loan processing.
• Lead, inspire, and grow a diverse global engineering organization of technologists, fostering a culture of technical excellence, agility, and continuous improvement.
• Partner and collaborate with business leaders and operations leaders to define the vision, mission, and focus for our Loans businesses that address the key needs of our customers, keeping abreast of rapid shifts in digital behavior and technological advancements.
• Set clear objectives, key results, and metrics to measure the success of new initiatives, product development, and experiences delivered across the wholesale credit ecosystem, including metrics related to AI-driven efficiencies and processing improvements.

Organizational Scope and Accountability:

• Approach projects holistically by translating the global vision into detailed technology roadmaps for Loans Technology leading cross-functional teams with Front Office, Middle office, Operations, Static through ownership and delivery of end-to-end solutions for all Loan channels.
• Lead the execution of key technology initiatives by forming collaborative partnerships with colleagues across businesses and functional areas globally, prioritizing digital-first solutions in wholesale credit. This includes strong collaboration with Operations, Static, Risk, Product, and Business stakeholders.
• Cultivate an agile and results-driven culture where innovation and excellence are expected within a large-scale global technology organization.

Qualifications:

• 15+ years of experience, including 10+ years' managerial experience directly managing high-performing technology teams with demonstrable and measurable results, with significant exposure to Loans transformation and customer experience innovation.
• Previous program/project management, consulting, technology, and/or management experience is highly valued.
• Proven ability to influence decision-making at all levels within a global organization and influence non-direct reports through data and a compelling vision in a variety of contexts.
• Deep technical knowledge, with the ability to break down complex technical challenges and understand the impact of those decisions on engineering at scale, particularly in cloud technologies and AI/ML.
• Brings a mix of entrepreneurial, startup/growth, and corporate-level scaled innovation leadership experience.
• Demonstrates sound business judgment, analytical acumen, business-centric mindset, and superior communication skills (written and verbal) essential for leading a global team and engaging with senior stakeholders.
• A proven track record of fostering a clear vision, translating that vision into actionable strategies, and delivering business-measurable outcomes at a global scale, with a strong focus on digital product delivery and customer satisfaction in wholesale credit.
• Deep domain knowledge and passion around emerging technologies (e.g., AI/ML, blockchain, cloud-native architectures) and how they will change Loans experience in financial services globally.

Education

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Primary Location Full Time Salary Range of $225,000 - $250,000.