Admin Assistant 1
Georgia
Admin Assistant 1 (GCIC Terminal Operator)
The Post Release Division is seeking a highly detailed and professional individual to serve as an Admin Assistant 1 (GCIC Terminal Operator) within the Field Services Division.
This position represents the Agency as a GCIC Terminal Operator. Under direct supervision, the incumbent performs a wide range of GCIC terminal functions, including entering warrants and monitoring the main terminal. The job duties are complex in nature and require close attention to detail.
Key Responsibilities
- Terminal Operations: Monitor and back up the main GCIC terminal and respond to hit confirmation requests.
- Warrant Management: Accurately enter and clear warrants as required.
- Teletype Communications: Send teletype holds and releases for District Operations Managers (DOMs) and the Interstate Compact Unit.
- Documentation: Post notes in the Portal regarding parolee arrests and conduct second-person checks for accuracy.
- Reporting: Submit Field Services logs of arrests to DOMs when monitoring the terminal.
- Customer Service: Proficiently respond to telephone inquiries from internal and external stakeholders using competent knowledge and good judgment
Preferred Qualifications:
- Current GCIC certification.
- Proficiency in GCIC, SCRIBE, Portal, and CONS systems.
High school diploma/GED and two (2) years of job-related experience. Additional Information
Vacancy posted 2 days ago
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