Inside Sales Representative

Inside Sales Representative

Our client is a well-established plumbing supplies company, with over 35 locations in the state. They are currently looking to hire an Inside Sales Representative to assist customers with in-depth product knowledge and ensure quality service.

The Inside Sales Representative will provide exceptional service, process sales transactions, and ensure that client needs are met efficiently and accurately. This role requires strong customer service skills, product knowledge, and the ability to thrive in a fast-paced work environment.

This Role Offers:

• Competitive annual base salary, a comprehensive benefits program, including medical, dental, and vision insurance with prescription coverage.
• 401(k) and retirement cash account plans to help you save for the future.
• Life insurance coverage to provide financial security for you and your loved ones.
• Pre-tax flexible spending accounts for healthcare and dependent care expenses.
• Well-established company with ample opportunity for professional growth.

Focus:

• Engage and support customers throughout their purchasing journey, providing exceptional service and guidance.
• Efficiently process sales orders, ensuring precision and attention to detail.
• Offer customers comprehensive and up-to-date information about product specifications and pricing, empowering them to make informed decisions.
• Collaborate with the team to deliver outstanding customer service, handling phone inquiries and addressing customer needs with enthusiasm and expertise.
• Maintain a visually appealing and well-stocked display area, showcasing diverse range of plumbing supplies and ensuring customers have easy access to what they need.
• Prepare orders for delivery with utmost accuracy, ensuring items are carefully selected and properly packaged for shipment.
• Adhere to company policies when processing cash sale returns and efficiently manage refund paperwork.
• Sustain a well-kept and hospitable counter area, cultivating an inviting environment that amplifies the overall customer experience.

Skill Set:

• Completion of high school or an equivalent level of education.
• 1+ years of wholesale distribution and plumbing industry experience.
• Excellent customer service and communication skills, and strong relationship- building abilities.
• Capability to assess customer needs, propose profitable resolutions, and skillfully concluding sales transactions.
• Ability to safely maneuver a forklift and handle diverse material-handling equipment.
• In-depth understanding of the product line or the capability to quickly gain comprehensive knowledge.
• Ability to navigate essential computer functions, along with working knowledge of Microsoft Office suite.
• Demonstrate a proactive attitude and willingness to support team members in various tasks as needed.