Solutions Manager I

Work Location Mount Laurel, New Jersey, United States of America Hours 40 Pay Details $115,440 - $186,160 USD Line Of Business Personal & Commercial Banking Job Description The Commercial Services Solutions Manager I will manage a group of high level analysts, who work in agile pods on system enhancements, corrections, currency, etc. Responsibilities Manages and administers systems business functions to ensure continuous and uninterrupted system availability Provides subject matter expertise and leadership, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners Maintains and administers systems business functions to ensure continuous and uninterrupted system availability Manages staff as assigned Oversees enterprise solution design, development, and documents standards that apply for business applications Maps business and functional requirements to business process, workflow and organization Coaches and trains less experienced staff Manages the requirements development process and develops requirements scope, deliverables, traceability, and validates completeness Designs, develops and validates new Solutions strategies Manages enterprise projects, including task and responsibility delegation Qualifications 4 Year Degree or equivalent experience 10+ Years of related experience Expert knowledge of business line, business model, operations Excellent communication skills Excellent problem-solving skills along with good decision-making skills Excellent follow-up skills and the ability to manage competing priorities according to business need Demonstrated ability to handle enterprise projects, including task and responsibility delegation Progressively responsible experience in large scale corporate systems analysis Demonstrated ability to successfully plan, develop, lead and execute projects Demonstrated ability to take a lead role in developing staff and department capabilities Proven ability to independently translate user requirements into technical specifications Expert process improvement skills Expert technical knowledge and the ability to apply it to various system issues and training situations Ability to coach and train less experienced staff and facilitate knowledge transfer Ability to troubleshoot, research and correct the majority of system malfunctions Strong time management skills and the ability to prioritize competing tasks Physical Requirements Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Equal Opportunity Employer TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr TD