Systems and Network Administrator

Job Description

Job Description

This requires you to be in the Glen Allen, VA office

About SUI

At SUI, we protect organizations who lend, support and invest in the community by providing insurance, escrow, compliance, and risk management solutions. We appreciate and understand the unique challenges of properly insuring and tracking insurance for community banks, auto finance companies and other local or regional lenders or investors. Since 1978, our team has helped thousands of businesses and individuals with insurance and streamlining processes to support their growth and that of their community. Let us help you tailor a program ideally suited to your needs.

Summary

The Network Administrator is responsible for the day-to-day maintenance and support of IT infrastructure for the company and its clients, including Southeastern Underwriters, Steamboat Insurance Group, and associated entities. This role ensures the optimal performance of servers, networks, workstations, and cloud environments—supporting geographically dispersed teams. Key responsibilities include infrastructure management, end-user support, network security, system health monitoring, application and disaster recovery support, and technical documentation.

Key Responsibilities

• Infrastructure Management & Support

• Monitor and maintain data communications and server infrastructure to ensure system availability during business hours.

• Manage multi-site Active Directory, DNS, and DHCP configurations.

• Maintain documentation (e.g., IP management, access controls, system procedures, and diagrams).

• Develop scripts and automation tools to streamline routine administrative tasks.

• Oversee private cloud (Hyper-V) infrastructure, including host platform management, performance monitoring, SAN management, virtual machine deployment, snapshots, and replication.

• Network Security

• Configure and manage clustered firewalls across datacenters, remote offices, and disaster recovery sites.

• Ensure SIEM integration and proper log management across network security devices.

• Perform security updates and patch deployment using automated tools.

• Collaborate with Information Security on system-wide security improvements.

• Application & Server Support

• Support infrastructure-critical applications (e.g., NFS, SFTP, web services).

• Maintain server-side applications, including antivirus, messaging, and Office365/Exchange services.

• Assist with upgrades and maintenance of on-premises and cloud-based applications.

• Disaster Recovery

• Maintain and test DR systems using Hyper-V Replication, Veeam, and third-party backup tools.

• Ensure continuous operation of offsite file sync and data backup systems.

• Perform regular DR testing to confirm readiness and failover capability.

• Monitoring & System Health

• Conduct daily and weekly infrastructure health checks; proactively resolve issues.

• Monitor Exchange and Office365 messaging services for continuity.

• Participate in on-call rotation for incident response and issue resolution.

• Research & Planning

• Identify infrastructure enhancements and work with the IT team to evaluate and implement cutting-edge technologies.

• Analyze system bottlenecks and recommend improvements for performance and scalability.

• Web Infrastructure Support

• Support and maintain core IIS web servers and associated services.

• Configure server environments for custom applications and deployments.

• Workstation Support & Help Desk

• Respond to and manage help desk tickets and end-user issues.

• Install, configure, and maintain personal computers, printers, and peripheral devices.

• Troubleshoot hardware/software issues and implement tested solutions.

• Maintain licensing for software and ensure timely hardware rollouts.

• Support end-user onboarding, upgrades, and system training.

• Provide after-hours on-call support as needed.

• Qualifications

• Bachelor's degree in Information Systems/Technology or related field, or equivalent work experience.

• Minimum 3 years of experience as a System Engineer or Network Administrator.

• Proficient in:

  • Windows Server 2019, Windows 10/11

  • VLAN and network infrastructure setup

  • Multi-access point wireless environments

  • Firewall systems (Meraki, Palo Alto preferred)

  • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, Project)

• Familiarity with:

  • Web infrastructure (IIS, DNS management, certificates, domain registration)

  • Automation tools (VBScript, PowerShell, Python, C#, or similar)

  • Task scheduling with MS Scheduler

• Self-motivated and adaptable to new technologies with minimal supervision.

Why Choose Us?

• Competitive Base Salary

• Discretionary Time Off

• Casual Dress Code

• Career Development Opportunities

• Tuition Assistance

• 401(k) with Company Match

#hc260400