Office Manager

THE OPPORTUNITY Join a team that’s changing financial services Zocks is the #1 AI assistant for financial advisors. We help advisors automate their operational work and grow their business. 5,000+ firms use Zocks to turn client conversations into completed work. We're a venture-backed team, building something that changes how financial advisors serve their clients every day. Every role here is an opportunity to shape the product, the company, and the way an entire industry works. We hire sharp, curious, and kind people who want to do meaningful work and build something from the ground up, together. WHO YOU ARE The SHARC in the room At Zocks, we hire for SHARC - five qualities that define how our best people work and win together. S - Sharp You move fast without cutting corners. Quick decisions, thoughtful execution - you know when to act independently and when to loop in leadership. H - Hungry You're a self-starter who celebrates teammates as loudly as your own wins. Humble hustle is your default mode. A - Adaptable Startup life means things shift fast. You lean into change, pivot gracefully, and genuinely enjoy figuring out what's next. R - Resilient Building something new isn't always smooth. You bounce back stronger, see obstacles as puzzles, and never lose sight of the bigger picture. C - Curious You ask the questions others miss. You explore for fun, not just for work - and it shows in the quality of your thinking. About the Role If a messy supply closet physically bothers you, and you've never met a wobbly conference room chair you didn't immediately want to fix - keep reading. We're looking for an Office Manager to run our Denver office and be the person who makes it hum. You'll notice the wifi’s a bit spotty before it crashes. You'll know which vendor is starting to slip before anyone complains. You'll also lend a hand to our NY office remotely, so you'll be juggling more than one location and enjoy that kind of variety. Done well, this job is the reason people actually want to come into the office - that's the fun part. This is not a "wait to be told what to do" role. We need someone hungry, high-energy, and genuinely excited by the challenge of keeping a growing company running smoothly - this position reports into People Ops and is a real on-ramp into broader People Ops work for the right person. What You'll Do Keep the Denver office running like clockwork - supplies, vendors, mail, deliveries, kitchen stock - so the workday never gets derailed by something you could've caught first Make every visitor and client feel like they walked into a well-run operation, from sign-in through walking into a conference room that's already set up and ready to go Be the first call when tech misbehaves - wifi drops, AV glitches, a printer with a mind of its own - and either fix it on the spot or chase the vendor until it's actually resolved Be the friendly, responsive point of contact for our NY office - coordinating with local vendors, keeping supplies stocked, and making remote support feel just as fast as being down the hall Make new hires' first day feel like a big deal - scheduling, shipping laptops, decorating their desk - so day one in partnership with People Ops actually sticks in their memory Coordinate remote interviews and interview day logistics - scheduling candidates and being the first friendly face they see when they walk in Own vendor relationships and contracts (cleaning, parking, catering, maintenance, security) - negotiate well, track the budget closely, and speak up the moment a number looks off Spot what's about to go wrong before it does - the badge reader that's about to die, the vendor who's about to flake - and get ahead of it Dream up and get creative with employee perks and everyday experience that make this a place people genuinely want to be Denver is a company hub, so you may plan or support executive and leadership-level events and visits when they're in town Lean into the natural overlap between events and People Ops - swag, internal events, and elevated experiences that build culture, connection, and morale Raise your hand for ad hoc People Ops projects as you grow into the role What We're Looking For 2+ years in office management, workplace operations, or a related coordination-heavy role, ideally at a startup or fast-paced environment A true "figure it out" mentality - ownership and follow-through with minimal oversight, and you don't let something sit because it's not technically your job Comfortable when priorities shift mid-morning and the plan changes - this role moves at startup speed, not a fixed routine A genuine "no task too small" mentality - you'll grab a mop for a spill, move furniture five minutes before a meeting, or do whatever the day actually needs, without waiting to be asked Comfortable troubleshooting basic IT/AV issues yourself before escalating (we're not looking for an IT background, just someone who won't be stumped by a wifi router) Strong written communicator, comfortable owning office-wide announcements and vendor correspondence Friendly, approachable, and calm under pressure - including with clients and executives on-site Vendor management and basic negotiation experience; comfortable with budget tracking and cost-consciousness Genuinely interested in growing into broader People Ops responsibilities over time Able to be in the Denver office 5 days a week, full stop Bonus qualifications Experience supporting a second/remote office location Experience in financial services or a compliance-conscious environment Logistics 5 days a week in the office, 8am–5pm MT (occasional early starts to meet a caterer or set up for an on-site event) Located in RiNo; parking provided for this role Background and reference checks required as part of onboarding Interview process: 30-min recruiter screen Up to three 30-45-min video interviews A final onsite interview with the Hiring Manager Offer pending references. Total estimated time: ~4 hours COMPENSATION $70,000-$80,000 base salary Equity - we're all building this together BENEFITS The full picture Health Medical: 100% of employee premium covered (UnitedHealthcare Select Plus network, 2 plan options) Dental: 99% covered - Guardian, $1,500 annual benefit Vision: 99% covered - Guardian/VSP, $150 frames & contacts allowance FSA: Zocks matches dollar-for-dollar up to $500/year Time off Unlimited PTO Paid sick time 11 paid holidays Family Birthing parent: 12 weeks fully paid parental leave #J-18808-Ljbffr