Community Services Specialist

Outreach Development Corporation

Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit

Position: Community Support Specialist

The community support specialist is responsible for coordinating care and participating in discharge planning. Duties include addressing case management needs of adolescent clients and their families including access to employment, education, entitlements, medical and psychiatric services, housing, socialization, and other supports.

General Job Scope

• Provides assessment and referral to needed services which will support treatment goals and prevent untimely discharge from treatment.
• Provides clinical intervention, addressing barriers to obtaining needed services.
• Advocates on behalf of clients to obtain needed services.
• Coordinates case management of clients with requirements of juvenile justice, foster care, probation, or other mandating agencies.
• Provides home visits to assist in assessment and engagement in treatment, and to identify barriers to family self-sufficiency.
• Conducts outreach, develops working linkages and coordinates with other service providers to assist with client needs.
• Attends and participates in staff, service provider and community meetings, where appropriate.
• Completes all needed documentation of services and contacts in a timely manner.
• Maintains communication and teamwork with clinical staff to integrate and enhance clinical services.
• Conducts toxicology tests, as needed.
• Liaison to district school providing a seamless transition and support after residential treatment.
• Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.
• Insure communication through the compliance officer and/or the supervisory structure of any violation of non-compliance with the agency's Medicaid compliance plan and personnel policy and procedure.
• Community management of therapeutic milieu.
• Group, family and individual counseling
• Discharge planning
• Treatment planning, progress notes, probation reports and other related documentation.

Qualifications

• CASAC-T, CASAC, LMSW or LMHC preferred.
• Experience working with adolescents and their families.
• Experience working in residential treatment preferred.
• Experience in marketing a plus.
• Bilingual Spanish preferred.
• Commitment to providing quality services and outcome driven performance measures.
• Ability to work effectively in collaboration with diverse groups of people.
• Experience with AVATAR electronic health records a plus.

Position Status

This is a full-time non-exempt position.


Monday 1PM-9PM Tuesday 9-5PM Wednesday 1-9PM Thursday 9-5PM Friday 10-6PM 1 Saturday a month with a take back day that week.

Work Environment

This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Must be able to travel among assigned sites and locations as needed.


The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.