Service Desk Specialist - End-User IT Support
Slipstream Life Sciences
Slipstream Life Sciences is seeking an IT Support Specialist to deliver exceptional service to pharma and biotech organizations. You'll be providing white-glove support via phone, email, and chat, managing ticket requests and ensuring user satisfaction. The ideal candidate has experience with Microsoft 365, is CompTIA A+ certified, and possesses strong communication and troubleshooting skills. This position presents opportunities for growth within a proven team. #J-18808-Ljbffr Slipstream Life Sciences
$210k - $260k
...execution-focused Director, End User Services (EUS) to lead delivery and continuous... ...of end user‑facing IT services across the United States... ...services, including service desk, endpoint management, collaboration... ...platforms, and field sales support. The Director will ensure a...SuggestedVisa sponsorshipWork visa- Compass Pathways is seeking a Director, End User Services to lead innovative IT service delivery across the US and UK. This role focuses on scaling IT... ...regulatory requirements. The ideal candidate will oversee IT support services, lead teams, and drive continuous improvement...Suggested
- ...Group Companies is seeking a Technology Support Manager in New York, NY. The role involves... ...leading a regional team and ensuring efficient service delivery across multiple locations. The... ...3-5+ years of management experience in IT Support, with strong technical knowledge...Suggested
- Barnes is looking for a Service Desk Analyst to provide comprehensive support to end users across various software applications and hardware. This role involves responding to inquiries, tracking communications, and participating in ongoing training to remain updated on...SuggestedRemote job
$95k - $125k
FreshDirect in New York City is seeking a CTS Manager for End User Devices to oversee lifecycle management and support of end-user devices. This role includes managing the CTS team and aligning strategies with corporate IT. The ideal candidate holds a Bachelor’s in IT with 7...Suggested- ...includes several key positions. Among them, a Service Desk Specialist will provide remote L1-L2 support and ensure smooth IT operations. Estimated start date: February -... ...Responsibilities Provide L1-L2 technical support to end‑users remotely Diagnose and troubleshoot hardware,...Full timeContract workFor contractorsWork at officeRemote workWork from home
$110k - $160k
Foot Locker, Inc. is looking for a Manager of Corporate Site Support in New York. This role oversees IT operations across corporate offices globally and manages the Global Service Desk, ensuring a seamless end-user experience. Candidates should have a Bachelor’s degree in...- ...Head of End User Services About the Company Global enterprise modernizing workplace technology and support operations worldwide. Industry Information Technology and Services... ...engineering, endpoint management, service desk operations, field services, and digital...Worldwide
- VersaTrust in New York seeks a full-time Service Desk Specialist to provide technical support and ensure customer satisfaction. You will troubleshoot desktop hardware, applications, and manage IT systems while maintaining a high level of service. The ideal candidate has...Full time
- Manager, IT Service Desk Specific duties include, but are not limited to, the following: Manage... ...responses and improvements Coordinate support efforts with complimentary support... ...deployment of new branch locations, including end-user PC rollout and setup. Manage Active...
- ...high-visibility “face of IT” role, the Executive IT Services Specialist ensures seamless technology... ...white‑glove, high‑touch support by anticipating... ...and maximum productivity. End‑to‑End Device & Application... ...minimal disruption to the user. Leverage enterprise tools...Immediate startNight shiftWeekend workEarly shift
- Framework Ventures is seeking a Service Desk Specialist to provide remote L1-L2 technical support starting from February 2026. Responsibilities include diagnosing and troubleshooting hardware and software issues, ticket management, and maintaining Windows and Office 365...Remote jobFull timeFor contractorsWork at office
- ...supervision of the Manager of User Technology and according to established... ...policies and procedures, the Service Desk Analyst is responsible for the Firm wide support to our end users. Key Responsibilities... ..., both within and outside of IT. Identify needs for improvement...Work experience placementWork at officeLocal areaRemote work
$105k - $120k
...Type Full-Time Baldor is seeking an IT Service Operations Manager to join our Technology... ...This role leads our 24/7 IT Service Desk while also owning the technology incident... ...Manager delivers responsive support to end users across our Bronx headquarters and branch...Full timeTemporary workWork experience placementAll shiftsShift workWeekend work- Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support teams (EMEA/IL, Americas, and APAC) and Mobile Team...Remote workWorldwide
$135k - $175k
Position Overview The Director of IT Service Delivery/Service Management is a pivotal... ...leadership role responsible for end-to-end IT Service Desk, L1/L2 support, managed service providers, and 24x... ...Centers, and corporate users across the U.S. This individual will...Full timeContract workRemote workFlexible hours$30.12 - $50.19 per hour
...seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical... ...issues while providing top‑tier customer service to our end users. Responsibilities Identify, triage...Hourly payTemporary workWork at officeLocal areaRemote workFlexible hours$135k - $155k
...music, including streaming services, cable television,... ...providing the resources and support that creators need to... ...what we do for our users, and we practice what we... ...managing best-in-class IT Support functions and ensuring... ...for use by Service Desk and Support Teams....Temporary workWork experience placementWork at officeLocal areaFlexible hours3 days per week$90.4k - $98k
...Responsibilities: Strategic Leadership: Develop and execute the IT support services strategy aligned with the organization’s business goals.... ...day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application...Full timeContract workWork at officeRemote workFlexible hours- GitLab seeks a Senior Manager for End User Services responsible for enhancing the technology experience for Team Members globally. In this high... ...position, you will oversee a distributed team providing support for essential SaaS tools like Google Workspace and Slack. Your...Remote job
- About the team The Customer Support team at Rippling is a dedicated group of professionals committed... ...with our robust Finance, HR, and IT platform. Our team provides expert guidance... ...SAML, OAuth/OIDC, SCIM, certificates, and user/session lifecycle fundamentals. Working knowledge...Remote jobWork at officeShift work3 days per week
- A global real estate services firm in New York is looking for a Manager, Deskside Support to lead a high-performing team ensuring consistent IT support across its enterprise. This role demands strong leadership with a focus on user satisfaction, operational excellence,...
- Core Responsibilities The IT Service Management Analyst is an excellent “incubator” role to... ...additional career paths within IT or in support of our Sub‑Divisions. You will have the... ...and communication activities related to users and IT teams to ensure effective and efficient...Work experience placement
- ...Solutions is seeking an Information Technologist - Client Support Administrator to provide hands-on IT support in Fort Lee, NJ. The role requires managing... ...certification. This full-time position is on-site, ensuring user productivity in a fast-paced Army training environment....Full time
- Client Support Administrator (Information Technologist II)... ...Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions, and Professional... ...Perform Helpdesk Service Desk Operations; Triage... ...Trouble-shoot and resolve user/client standard application...Full timeTemporary workLocal areaRemote work
- ...and hardware, and configuring systems. Support the daily operation of banking compliance systems... .... Prepare documentation and reports for IT management in collaboration with team lead. Respond to helpdesk tickets and user requests in a timely and efficient manner....
- ...looking for a Senior Director, Global Service Delivery to oversee enterprise-wide IT support functions. This role includes... ...IT service management, global Help Desk leadership, and enhancing service... ...in leading global teams to ensure user satisfaction and operational excellence...
- ...Customer Support Specialist Location: [Remote] Reports to: [Senior Manager... ...tech company with hundreds of users relying on our platform every... ...Own customer issues end-to-end from first response to... ...platforms ~ Experience with a help desk tool (Zendesk, Intercom, Front...Remote work
- ...secure desktop & access services to the organization’s users in the Plains North American... ...record of delivering end-user computing services by... ...internal and 3rd party Service Desk, Desktop Support and Access Admin teams to... ...to the success of the IT organization; and...
$60k - $75k
...Nestmed Technical Support Representative Healthcare documentation is broken. Nestmed is... ...You're often the first voice a frustrated user hears mid-shift, that responsibility shapes... ...direct experience supporting non-technical end users in a high-volume environment and you...Remote workShift work
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