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Shift Leader

CHECKERS 3814

Baton Rouge, LA

Job Description

Job Description

We are looking for a high-energy, motivated Shift Leader to join our team. As a Shift Leader, you will play a critical role in supporting the restaurant management team by running excellent shifts and ensuring our guests receive outstanding service. You will help lead the crew, maintain operational standards, and drive a positive, fast-paced work environment.

Key Responsibilities:

  • Team Leadership: Direct, coach, and motivate crew members during shifts to ensure efficient operations and a positive team atmosphere.
  • Guest Service: Champion guest satisfaction by ensuring accurate orders, fast service, and resolving any customer concerns promptly and professionally.
  • Quality & Safety: Enforce strict adherence to Checkers & Rally's food safety, sanitation, and food quality standards at all times.
  • Operations Management: Oversee cash handling procedures, manage shift inventory, and ensure labor guidelines are followed throughout the shift.
  • Facility Maintenance: Keep the restaurant interior, exterior, and kitchen areas clean, organized, and safe for both employees and guests.
  • Training: Assist in onboarding and training new team members on standard operating procedures, customer service expectations, and equipment use.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in the restaurant, fast food, hospitality, or retail industry; prior supervisory or shift leadership experience is strongly preferred.
  • Ability to thrive in a fast-paced, high-volume environment.
  • Strong communication, problem-solving, and customer service skills.
  • Flexibility to work a variety of shifts, including days, nights, weekends, and holidays.
  • Basic math and cash management skills.

What We Offer:

  • Competitive hourly wage
  • Flexible scheduling
  • Opportunities for career advancement into management roles
  • Employee discounts on meals

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Vacancy posted 3 days ago
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