Shift Leader Government St
Smoothie King Franchises Inc.
Shift Lead
Job Purpose: Shift Leads serve as the Team Leader. They help Guests meet their fitness and nutrition goals by assisting them to select smoothies and retail products that inspire them to maintain a healthy and active lifestyle. They also provide guidance to Team Members when General Managers are not in the store.
Duties and Responsibilities:
- Delegation: Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations. Assists in Team Member management during scheduled shifts.
- Drive For Results: Supports and adheres to company standards for operations, marketing/communications and brand identity. Encourages Team Members on shift to exceed goals and complete all checklist tasks.
- Ethics and Values: Lives and promotes the culture, values, vision and mission of Smoothie King. "Does things the right way" exemplifies operational standards to Team Members when completing tasks around the store.
- Guest Focus: Is responsible for product and Guest Service experience. Ensures Guests purpose is met when smoothies are ordered. Greets and engages with the Guest to provide a friendly experience. Ensures self and team on shift demonstrate "Guest comes first" attitude.
- Self-Development: Is willing and looking to take on new tasks outside of their role.
- Time Management: Shows up on time for work. Talks through checklist tasks with Team Members that need to be completed during the shift.
Essential Job Functions:
- Ability to lead both by example and direction in a fast paced environment.
- Ability to keep the store clean and follow food safety regulations.
Vacancy posted 4 days ago
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