Account Executive II

Job Details: Job Location: Ohio - OH Liberty Dental Plan is Hiring an Account Executive II in West Virginia Are you a relationship-driven professional who thrives on delivering exceptional client experiences and driving strategic account growth? Join Liberty Dental Plan as an Account Executive II and play a key role in strengthening client partnerships, supporting retention efforts, and helping organizations maximize the value of their dental benefits programs. About Liberty Dental Plan At Liberty Dental Plan, our mission is to improve access to quality dental care while delivering outstanding service to our members, clients, providers, and communities. We foster a collaborative, purpose-driven culture where innovation, teamwork, and professional growth are encouraged and celebrated. Role Overview The Account Executive II serves as a trusted advisor and primary point of contact for a portfolio of clients. In this role, you'll build strong client relationships, proactively identify opportunities for enhancement and growth, and collaborate across departments to ensure exceptional service delivery and long-term client success. What You'll Do Serve as the lead contact for day-to-day client service and strategic account support. Develop and execute relationship management strategies aligned with each client's business goals and objectives. Analyze plan utilization, performance trends, and client needs to provide proactive recommendations and solutions. Lead renewal activities, including developing and presenting renewal options, benefit design changes, and pricing strategies. Partner with internal teams including Claims, Eligibility, Provider Relations, and Finance to resolve escalated issues effectively and efficiently. Identify opportunities to enhance client satisfaction, improve plan performance, and expand service offerings. Facilitate client meetings, quarterly business reviews, and strategic planning sessions. Support open enrollment strategies, employee education initiatives, and presentation development. Maintain accurate client records, service documentation, and renewal milestones within company systems. Monitor contractual performance expectations and ensure service commitments are achieved. Mentor and support junior team members in client service and account management best practices. Qualifications Education Bachelor's degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and relevant work experience. Experience Minimum of 4 years of experience in health insurance account management, client services, employee benefits, or a related field. Experience managing mid-sized or complex client accounts strongly preferred. Dental or ancillary benefits industry experience is a plus. Skills & Knowledge Strong knowledge of group health and dental insurance concepts, including underwriting, plan design, compliance, and claims operations. Exceptional relationship-building and consultative account management skills. Excellent communication, presentation, and stakeholder management abilities. Strategic mindset with the ability to identify growth opportunities and deliver value-driven solutions. Strong analytical skills with the ability to interpret data and translate insights into action. Outstanding organizational skills and attention to detail. Proficiency with Microsoft Office Suite and CRM systems. Ability to collaborate effectively across cross-functional teams. High degree of professionalism, discretion, and sound judgment. Work Environment Collaborative, client-focused environment. Regular interaction with internal departments and external client stakeholders. Opportunity to lead strategic client discussions and influence long-term account success. Why Join Liberty Dental Plan? Make a meaningful impact on client satisfaction, retention, and growth. Work alongside experienced professionals in a collaborative and supportive culture. Develop strategic account management expertise within a growing healthcare organization. Contribute to a mission-driven company focused on improving access to quality dental care. Enjoy opportunities for professional development and career advancement. Location & Benefits: Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: Competitive pay structure and savings options to help you reach your financial goals. Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines. Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. 100% employer-paid dental coverage for employees and eligible dependents. Vision insurance with low-cost premiums for employee-only coverage and dependents. Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage. Flexible Spending Accounts for healthcare and dependent care expenses. Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. Long-term and short-term disability coverage. Expansive wellness programs, including company-wide wellness challenges and gym discounts. Employee Assistance Program (EAP) to support mental health and well-being. Generous vacation and sick leave policies, with the ability to roll over unused time. 10 paid company holidays. Tuition reimbursement for eligible educational expenses. Remote or hybrid work options available for various positions. Compensation In the spirit of pay transparency, the base salary range for this position is $80,000 - $110,000 annually, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time. #J-18808-Ljbffr