Bartender/Barista - Hotel Valley Ho

Position Summary To work within the framework of a quality food and beverage service team. To provide guests with high quality, consistent liquor product, served in a personable, courteous and professional manner. Responsibilities Be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout guest service. Sales of food is an important component of the job. Food should be suggested to every guest. Be aware of all local liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. Must have completed Alcohol Training Program. Will know all spirited beverages, cigars, and wines by the glass available. Will be familiar with ZuZu wine list and be able to talk about regions, styles, and varietals of wines offered. Will know all drink recipes including garnish, glassware to be used and specific service, and will consistently use these recipes during production. Will know all drink prices and will consistently use these prices during service. Have a strong working knowledge of the micros ordering system and other check processing procedures. Be familiar with requisitioning, receiving, rotation and stocking procedures of all beverage items. Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures. Will sign out bar keys from security. The keys will remain on the person at all times during shift. Bar is never to be left unlocked and unattended. Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests, waiters and cocktail servers. Fill all ice bins from ice throughout service. Set up glass washer with appropriate detergents and sanitizing solutions. Requisition and stock cleaning chemicals as needed. Ensure cocktail server has completed all set up duties, and is ready to provide quick and efficient service. Will inform ZuZu manager of any problems with beer, soda, or liquor dispensing systems. Will produce drinks as ordered by cocktail server and/or food server through the micros system. All direct guest orders will be entered into the P.O.S. system before production. Will use “bar brands” as specified when “call brands” are not requested by guest. Will produce drinks according to set recipes. In the event of a guest complaint, will replace drink and record on bad drink/spillage log, and submit with closing paperwork (tracking slip attached with MOD signature). Will maintain the bar area in a neat and clean manner throughout service. For direct guest orders, will obtain completed check from micros system and present to guest. Check will be kept current at all times and ready to present to guest. Will finalize check in system according to method of settlement. Perform post service duties in bar. Complete daily and weekly designated cleaning duties. Obtain service report from Silverware system and finalize all settlement transactions. Return and sign in bar keys at security. Work special group functions as required. Perform special duties as requested by the food and beverage supervisors. Attend all scheduled staff meetings and supplemental training sessions including on premise educational programs, wine tastings and daily pre-service meetings. What are we looking for? Someone with an engaging and welcoming personality Current bartenders’ certification or appropriate license Knowledgeable in the latest trends around mixology Someone who is descriptive and can sale Someone who has 2-4 years of bartender experience Someone with knowledge of wine, beer, cocktails, and spirits Someone who can work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Additional Duties assigned by management Compensation Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Hotel Valley Ho