CASE MANAGER

Pay Range:
Pay Range:$27.81 - $38.62This position functions within the SEARHC primary care department and is responsible for coordinating the delivery of appropriate and timely care for patients, as well as promoting quality and cost-effective health care outcomes.


This position works with at-risk populations and those with chronic disease(s) by providing comprehensive care management in clinical and home-based settings within the existing local network of clinical, home and, community-based services.

Must utilize sound medical knowledge and clinical judgement in determining patient referrals, outreach, and coordination of care to maintain patient safety and service quality. Decisions must be made with weighted consideration and awareness of the impact that they have on patient care and outcomes.


Must possess the ability to work autonomously to implement interventions, assess frameworks, and identify solutions at an individual, community, and system level. Will seek supervisor support when indicated and/or necessary.


Must be able to multi-task and work at a quick pace.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Individual case management services
  
  • Coordinate and deliver care that is safe, timely, effective, efficient, equitable, and patient-centered. Assess self-management skills of patients and caregivers and encourage wellness and autonomy through support, training, and coordination of community and/or referred services. Communicate regularly with patients and caregivers regarding Plan of Care (POC).
• System-based services .
  
  
  • Coordinate within and outside of the SEARHC health system to implement a consistent, effective, supportive system of care. Establish patient caseload in target communities. Track and maintain case management data. Monitor patient progress and track outcomes using SEARHC standards of performance and care.
• Community-based services.
• Support and strengthen working relationships with home and community-based service providers in rural communities through a coordinated system of care. Promote regular communication and team relationships between home and community-based providers, clinic staff and case management staff on a local and regional level. Maintain working knowledge of existing community services and collaboratively seek to close gaps.

Other Functions

• Performs other duties as assigned, including special projects deemed necessary to provide comprehensive health services.

Education, Certifications, and Licenses Required

• Current full, unrestricted Nursing license in Alaska or other U.S. state required.
• Direct Hire must have applied for an Alaska nursing license before start date.
• Agency staff must have an active Alaska license.
• Graduate of an accredited school of nursing (Bachelor's degree preferred) or Licensed Practical Nurse (LPN) OR Bachelor's degree in social work, social service, health administration, or related field.
• Basic Life Support (BLS) certification required.
• High school diploma or equivalent required.
• Clinical Competency required within 3 months of hire and every three years

Experience Required

• At least 1 year of general nursing experience with at least 6 months' employment as a clinical nurse at a SEARHC outpatient clinic OR at least 2 years of general nursing experience with a minimum of 1 year in an ambulatory setting OR 1 year case management experience.

Knowledge of

• Available services at SEARHC, other tribal health organizations in Alaska and community.
• The nursing process.
• Safety and infection control principles.

Skills in

• Customer service.
• Assessment, anticipation of needs, and data collection.
• Oral and written communication.

Ability to

• Apply nursing process knowledge in the working environment.
• Use equipment such as computers and medical equipment.

Required Certifications :

Basic Life Support (BLS) - American Heart Association, Clinical Competency Assessment - SEARHC, Licensed Practical Nurse - State of Alaska - Alaska State Board of Nursing

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!