Senior Security Analyst (CIAM)
Purple Drive
Senior Security Analyst (CIAM, MFA & Passkeys)
Experience Required
8-10 Years
Role Summary
We are looking for an experienced Senior Security Analyst with expertise in Customer Identity and Access Management (CIAM) , Multi-Factor Authentication (MFA) , Passkeys , FIDO2/WebAuthn , and Transmit Security . The ideal candidate will provide production support, troubleshoot authentication issues, and collaborate with application teams to ensure secure and seamless identity management solutions.
Must-Have Technical Skills
Identity & Access Management
- Customer Identity and Access Management (CIAM)
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Authentication & Authorization
Authentication Technologies
- Passkeys
- FIDO2
- WebAuthn
- Passwordless Authentication
- Device Registration
- Device Binding
Security Platforms
- Transmit Security
- Transmit BindID
API & Integration
- REST APIs
- API Troubleshooting
- JSON
Production Support
- L1.5 / L2 Production Support
- Incident Management
- Root Cause Analysis (RCA)
- Log Analysis
- Monitoring
Tools & Methodologies
- Jira / ServiceNow
- Splunk / ELK (Preferred)
- Agile / Scrum
Roles & Responsibilities
- Provide L1.5/L2 production support for migration from Transmit BindID to Passkey authentication .
- Troubleshoot passkey enrollment , authentication failures , device registration , and user access issues.
- Analyze and resolve WebAuthn and FIDO2 protocol-related issues.
- Investigate device binding , credential synchronization , and cross-device authentication problems.
- Monitor production incidents, analyze application logs, and troubleshoot REST API transactions.
- Collaborate with application teams, platform administrators, security teams, and vendors to resolve production issues.
- Support migration activities from legacy authentication methods to passwordless authentication.
- Perform root cause analysis (RCA) for authentication and access-related incidents.
- Ensure high availability and reliability of authentication services.
- Participate in on-call rotations and provide customer-facing production support.
- Maintain technical documentation, knowledge articles, and incident reports.
- Follow security best practices and organizational compliance standards.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 8-10 years of experience in Identity & Access Management or Cybersecurity.
- Strong knowledge of CIAM and modern authentication technologies.
- Hands-on experience with MFA and passwordless authentication.
- Experience supporting production environments.
- Excellent troubleshooting and analytical skills.
- Strong verbal and written communication skills.
- Ability to work in Agile and customer-facing environments.
Nice-to-Have Skills
- OAuth 2.0
- OpenID Connect (OIDC)
- SAML
- JWT
- Azure AD / Microsoft Entra ID
- Okta
- Ping Identity
- ForgeRock
- Splunk
- ELK Stack
- CyberArk
- ServiceNow
- AWS or Azure Cloud Security
- Identity Governance & Administration (IGA)
Vacancy posted 3 days ago
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